Golf Club Operations Lead & Pro Shop Manager

Oak Brook Golf Club; Oak Brook (IL); Vor Ort; USD 45.000 - 75.000; Vollzeit

Benefits dieser Stelle

IMRF Pension

Dental

Competitive Health Insurance

Paid Vacation

Paid sick days

Zusammenfassung

Oak Brook Golf Club seeks an Assistant Golf Professional to support the Head Golf Professional in daily operations across the course, driving range, pro shop, and instructional programs. The role emphasizes staffing, training, inventory management, and customer service to members and guests.

You will help manage tee times, merchandise, events, and lessons, ensuring smooth operations, adherence to policies, and revenue growth.

Qualifikationen

• Bachelor's degree or a minimum of five years related experience managing a golf course.
• PGA of America membership in good standing preferred.
• Fundamental knowledge of the game of golf, rules of golf, golf facility operations and tournament operations.
• Proficiency in managing golf inventory and executing merchandise resale is essential.
• Ability to communicate effectively orally and in writing.
• Possess strong customer service-based skills.
• Ability to make sound decisions and work independently.
• Experience with GolfNow POS System preferred but not required.

Aufgaben

• Assist the Head Golf Professional in overseeing the daily operations of the Oak Brook Golf Club, including the golf course, driving range, pro shop, golf cart operations, and other golf-related activities.
• Assist with the recruitment, interviewing, hiring recommendations, onboarding, training, supervision, and performance evaluation of seasonal golf staff.
• Develop, coordinate, and maintain employee work schedules to ensure adequate staffing levels for daily golf operations, tournaments, outings, and special events while remaining within established labor budgets.
• Provide daily supervision, guidance, and direction to seasonal golf staff, including pro shop attendants, golf cart attendants, starters, and rangers, to ensure operational efficiency and exceptional customer service.
• Assist with developing and implementing employee training programs, operational procedures, and customer service standards to maintain a professional and well-trained workforce.
• Manage and maintain pro shop merchandise inventory, including ordering, receiving, stocking, pricing, merchandising, and conducting regular inventory counts. Assist with monitoring merchandise sales and identifying opportunities to increase revenue.
• Assist with managing golf course operations, including tee time reservations, starter and ranger assignments, pace of play, golf cart management, and the overall flow of golfers throughout the facility.
• Monitor daily golf course activity and coordinate with golf staff to ensure proper enforcement of golf course policies, procedures, and rules.

Kenntnisse

Customer service

Communication

Inventory management

Golf course operations

Decision making

Independent work

GolfNow POS familiarity

Ausbildung

Bachelor's degree

Tools

GolfNow POS System

Jobbeschreibung

Oak Brook Golf Club seeks an Assistant Golf Professional to support the Head Golf Professional in daily operations across the course, driving range, pro shop, and instructional programs. The role emphasizes staffing, training, inventory management, and customer service to members and guests.

You will help manage tee times, merchandise, events, and lessons, ensuring smooth operations, adherence to policies, and revenue growth.