Golf Ambassador/host

Golf Den LLC; Denver (CO); On-site; USD 20,664 - 30,307; Full time

Job summary

Golf DEN LLC is seeking a hospitality team member to greet guests, take beverage orders, and maintain bay areas with a focus on exceptional service. You will assist guests with bay setup and explain Golf DEN technology, ensuring a smooth and memorable experience.

The role requires 21+ to serve alcohol, flexibility to work evenings and weekends, and the ability to thrive in a fast-paced environment while upholding high standards of cleanliness and safety.

Qualifications

• Previous customer service experience in hospitality or restaurants is preferred.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment and under pressure.
• Attention to detail and strong organizational skills.
• Must be 21 years of age to serve alcohol.
• Availability to work evenings, weekends, and holidays.
• Familiarity with swing analysis technology and launch monitor technology.

Responsibilities

• Greet and welcome guests to the bays and provide information.
• Take and deliver beverage orders promptly and accurately.
• Ensure cleanliness and organization of bay areas, including clearing tables and picking up golf balls.
• Assist guests with bay setup and provide instructions on Golf DEN technology.
• Handle guest inquiries and resolve issues with professionalism.
• Collaborate with staff to create a positive guest experience.

Skills

Customer service

Communication

Multitasking

Attention to detail

Alcohol service

Education

High school diploma

Job description

Primary Responsibilities

• Greet and welcome guests to the bays, providing information about Golf DEN and what the options are.
• Take and deliver beverage orders to guests promptly and accurately.
• Ensure the cleanliness and organization of the bay areas, including clearing tables and picking up golf balls.
• Assist guests with bay setup and provide instructions on how to use Golf DEN technology.
• Handle guest inquiries and resolve any issues or concerns with a high level of professionalism.
• Collaborate with other staff members to create a positive and memorable guest experience.

Qualifications

• Previous customer service experience in a hospitality or restaurant setting is preferred.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment and under pressure.
• Attention to detail and strong organizational skills.
• Must be 21 years age to serve alcohol.
• Availability to work evenings, weekends, and holidays.
• Familiarity with swing analysis technology and launch monitor technology.
• Upbeat energy and enthusiasm and a cheerful outlook
• Ability to think on your feet and manage customer expectations.
• Ability to work in a challenging environment.
• Availability to be present in space at high value times.
• Ability to stand, walk and bend for extended periods of time and maneuver up and down stairs.
• High school diploma or equivalent

Physical Demands

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Typical Physical Demands: While performing the duties of this job, the employee is frequently required to stand; walk; sit; bend, reach, use hands to finger, handle, or feel and reach with hands and arms.
• Requires manual dexterity sufficient to operate the equipment office machines such as computers, fax machines, calculators, the telephone, and other office equipment. Requires normal range of hearing and vision. The employee must occasionally lift and/or move up to 25 pounds.
• Typical Mental Demands: Ability to give, receive and analyze information, formulate work plans, prepare written materials, and articulate goals and action plans. Must understand people from all walks of life and be able to communicate effectively with them.

Golf DEN is committed to celebrating diversity and creating an inclusive environment for employees of all backgrounds. Golf DEN provides Equal Employment Opportunity to everyone and complies with all applicable Federal, State and Local laws governing nondiscrimination in all locations.