Golf Shop Attendant

Briggs Ranch Golf Club; San Antonio (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

Dormie Network's Golf Shop Attendant role supports members and guests with merchandise and bookings, greets guests, and helps maintain shop presentation.

You will check in members, assign golf carts, process transactions, keep logs, and collaborate with staff to ensure smooth operations while adhering to appearance standards and policies.

Qualifications

• High school diploma or GED preferred.
• Previous experience in a customer service or hospitality role preferred.
• Proficiency in Microsoft Office Suite or comparable software.

Responsibilities

• Promptly assist members and guests with merchandise and booking inquiries.
• Check in members and guests, assign golf carts, and maintain appropriate logs.
• Assist members and guests with merchandise questions and purchases.
• Process transactions and maintain the front counter.
• Ensure merchandise displays are organized and presented to standards.
• Maintain cleanliness and organization of the golf shop.
• Handle member requests in a courteous, professional, and timely manner.
• Assist with merchandise inventory as needed.
• Support other areas of the club as needed to ensure seamless operations.
• Maintain personal appearance standards and wear assigned uniforms.
• Adheres to all Dormie Network’s policies, procedures and service standards.
• Work collaboratively with all employees to support an efficient and positive team environment.
• Consistently greet members, guests, and fellow employees with professionalism, enthusiasm, and a willingness to help.

Skills

Customer service

Communication

Organization

Time management

Problem solving

Independence

MS Office

Education

High school diploma or GED

Job description

As a Golf Shop Attendant, this role plays a key part in creating a welcoming, service-driven environment for members and guests through attentive support, professionalism, and teamwork.

WHAT YOU'LL DO

As part of the Golf Operations team, your essential functions and responsibilities include, but are not limited to:

• Promptly assist members and guests with merchandise and booking inquiries.
• Check in members and guests, assign golf carts, and maintain appropriate logs.
• Assist members and guests with merchandise questions and purchases.
• Process transactions and maintain the front counter.
• Ensure merchandise displays are organized and maintained to presentation standards.
• Maintain cleanliness and organization of the golf shop.
• Handle member requests in a courteous, professional, and timely manner.
• Assist with merchandise inventory as needed.
• Support other areas of the club as needed to ensure seamless operations.
• Maintain personal appearance standards and wear assigned uniforms.
• Adheres to all Dormie Network’s policies, procedures and service standards.
• Work collaboratively with all employees to support an efficient and positive team environment.
• Consistently greet members, guests, and fellow employees with professionalism, enthusiasm, and a willingness to help.

WHO YOU ARE

• Demonstrates strong interpersonal and customer service skills in daily member and guest interactions.
• Communicates clearly and professionally, both verbally and in writing.
• Exhibits solid organizational skills with attention to detail in merchandise handling and operational tasks.
• Manages time effectively and balances multiple responsibilities throughout the shift.
• Applies basic analytical thinking and problem-solving skills to routine situations.
• Works independently within assigned responsibilities and seeks guidance when needed.
• Demonstrates proficiency in Microsoft Office Suite or comparable software to support daily operations.
• Accurately follows written and verbal instructions and established procedures.
• Maintains confidentiality when handling sensitive, proprietary, or member-related information.
• Ability to work a flexible schedule that includes evenings, weekends, holidays, and varying shifts based on Club operations and member needs.

SUPERVISORY RESPONSIBILITIES

• None

EDUCATION AND EXPERIENCE

• High school diploma or GED preferred.
• Previous experience in a customer service or hospitality role preferred.

PHYSICAL AND ENVIRONMENTAL REQUIREMENTS

• Prolonged periods of standing and walking.
• Ability to bend, stretch, twist, and turn.
• Ability to visually inspect merchandise items and member equipment for cleanliness and presentation.
• Ability to lift and carry up to 50 pounds.
• Ability to communicate effectively with others.

REASONABLE ACCOMMODATIONS

Dormie Network is committed to providing reasonable accommodations for qualified individuals with disabilities to enable them to perform the essential functions of this position. If you require accommodation during the application process or employment, please notify the Manager of the position.

EQUAL EMPLOYMENT OPPORTUNITY

Dormie Network is committed to providing equal employment opportunities for all employees and job applicants on the basis of qualifications, performance, and ability, without regard to race, color, religion, national origin, sex, age, pregnancy, marital status, ancestry, sexual orientation, genetic information, physical or mental disability, or any other class protected under applicable local, state or federal law.

Note: The statements herein are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified. This job description may be changed or updated at any time without notice.