Gold Panning Guide

Holland America-Princess (Holland America Dawson City Inn); Juneau (AK); On-site; USD 28,413 - 40,467; Full time

Job summary

Holland America-Princess invites motivated guides to join our Juneau and Skagway operations as Gold Panning Guide and Driver. You will entertain guests with a historical narration while guiding a short city tour and leading them to the gold panning site.

Responsibilities include safe vehicle inspections, courteous loading, daily site maintenance, and strict adherence to safety policies, DOT requirements, and drug testing.

Qualifications

• Experience in guest-facing roles and guiding tours.
• Ability to convey history and engage an audience.
• Attention to safety procedures and equipment checks.

Responsibilities

• Perform pre- and post-trip DVIR vehicle inspections.
• Address customer service issues calmly and professionally.
• Daily cleaning and maintenance of equipment and facilities.
• Follow traffic laws and ensure safety equipment is present.
• Load/unload guests safely and courteously.
• Maintain the gold panning site and tools.
• Deliver entertaining, informative narration on local history.
• Foster a positive work environment and comply with safety policies.
• Meet DOT medical requirements and drug testing prerequisites.

Skills

Guest services

Driving

Public speaking

Safety awareness

Equipment maintenance

Job description

Transportation

Gold Panning Guide

$25.00 / hour

Juneau

,

Skagway

Dressed as a gold rush prospector, take your guests on an exciting journey through time, then assist as they try their luck!

As a Gold Panning Guide and Driver you will take guests on a short city tour while providing an entertaining narrative on the history of gold mining in Juneau.Once you arrive at the gold panning site you will instruct guests on methods of gold panning and assist as they try their luck at panning.You will need to curate your own costume that should be apparel consistent with gold prospectors in the late 1890’s.

Duties will include but are not limited to:

• Accurate completion of Pre & Post trip vehicle inspections (DVIR)
• Troubleshoot customer service issues in a calm & professional manner
• Daily cleaning and minor maintenance of all equipment and facilities keeping them clean, orderly and in good repair
• Obeying all traffic laws and ensure vehicles have all required safety equipment
• Safe loading, transporting and unloading of guests in a friendly, courteous, professional manner.
• Maintaining the gold panning site & “salting” gold pans
• Learning the information necessary to deliver an entertaining and informed narrative during the tour including flora, fauna, gold mining & natural history of the area
• Creating a positive, professional culture and work environment
• Understanding and compliance with company safety & operational policies
• Current DOT Physical Card, clean driving record, pre-employment drug testing and enrollment in a random drug testing program required.

Positions available in Juneau and Skagway!

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