Go-Live Revenue Operations Lead

Alt; United States; Presencial; USD 120 000 - 170 000; Tempo integral

Resumo da oferta

OpenLoop is hiring a Revenue Operations Manager to partner with Implementation leadership, designing end-to-end sell-to-live processes and the tooling stack. You’ll own QA gates, change requests, and capacity planning, ensuring predictable go-lives and clean data across Jira, HubSpot, and Salesforce.

You’ll collaborate with Sales, CS, Clinical Ops, and Product/Engineering to align pre-sale commitments with post-launch execution, driving operational rigor in a regulated telehealth setting.

Qualificações

• 5+ years in implementation operations, professional services operations, program/project management, or Revenue Operations.
• Hands-on experience with Jira or Atlassian tooling as a system of record.
• CRM experience: HubSpot today, Salesforce after go-live; comfortable migrating across both.
• Fluency with project management tooling and dashboards.
• Analytical mindset: build a dashboard, defend a metric, drive operational recommendations.
• Strong documentation skills and stakeholder management with delivery teams and leaders.
• Comfortable with ambiguity and building systems from scratch.
• Experience in healthcare/telehealth/regulatory environments is a plus.

Responsabilidades

• Own end-to-end sell-to-live workflow definitions and playbooks by program type.
• Manage configuration in Jira, CRM integration, and field-level data standards.
• Partner with PMO to forecast capacity and optimize staffing before demand.
• Lead Go-Live QA gates and post-launch defect tracking and root-cause analysis.
• Oversee Change Request intake, triage, SLAs, and resource planning.
• Build dashboards and reports with Revenue Intelligence for weekly and executive reviews.
• Collaborate with Sales, Customer Success, Clinical Ops, and Product/Engineering.

Conhecimentos

Jira

HubSpot

Salesforce

Dashboarding

Documentation

Stakeholder mgmt

Ambiguity tolerance

Ferramentas

Atlassian tooling

Descrição da oferta de emprego

OpenLoop is hiring a Revenue Operations Manager to partner with Implementation leadership, designing end-to-end sell-to-live processes and the tooling stack. You’ll own QA gates, change requests, and capacity planning, ensuring predictable go-lives and clean data across Jira, HubSpot, and Salesforce.

You’ll collaborate with Sales, CS, Clinical Ops, and Product/Engineering to align pre-sale commitments with post-launch execution, driving operational rigor in a regulated telehealth setting.