Go-Highlevel Tech Support Specialist: Flexible Schedule

Builder Lead Converter; United States; Hybrid; USD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive Salary

Paid time off

Flexible schedule

Performance-based bonuses

Job summary

Builder Lead Converter is looking for a Go-Highlevel Technical Support Specialist to provide outstanding support to clients by responding to inquiries, troubleshooting software issues, and ensuring customer satisfaction. The role includes providing training and maintaining communication through various channels such as email and video calls. Ideal candidates should have proven customer support experience, proficiency in High-level software, and excellent communication skills. The position offers competitive compensation, paid time off, and flexible working hours.

Qualifications

• Proven customer support experience and strong phone contact handling skills.
• Ability to provide customer orientation and adapt/respond to different types of characters.
• Fluent in English with excellent communication skills.

Responsibilities

• Maintain a positive and professional attitude toward customers.
• Respond promptly to customer inquiries and troubleshoot issues.
• Provide basic training and collaborate with colleagues for customer needs.

Skills

Customer support experience

Strong phone contact handling

Proficiency with High-level software

Familiarity with Atlassian products

Excellent communication

Problem-solving

Tools

Google Suite

WordPress

Job description

Builder Lead Converter is looking for a Go-Highlevel Technical Support Specialist to provide outstanding support to clients by responding to inquiries, troubleshooting software issues, and ensuring customer satisfaction. The role includes providing training and maintaining communication through various channels such as email and video calls. Ideal candidates should have proven customer support experience, proficiency in High-level software, and excellent communication skills. The position offers competitive compensation, paid time off, and flexible working hours.