GNS Scheduling & Operations Specialist — Growth & Impact

Expeditors; Scottsdale (AZ); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Paid vacation

Health plan

Life Insurance

Employee stock purchase plan

Training and development

Growth opportunities

Employee referral program

Job summary

Expeditors Ground Network Services (GNS) is seeking a Support Services Agent to join a dynamic, cross‑functional team. The role focuses on scheduling, with responsibilities spanning accounting, systems coordination, and cross‑border operations to support reliable, scalable network execution.

Based in the Phoenix, AZ area, you will maintain schedules across platforms, assist with data integrity, and communicate updates to branches, service providers, and regional teams.

Qualifications

• Bachelor’s Degree or previous logistics experience.
• Ability to work in Phoenix, AZ Metro Area.
• Basic Microsoft Office knowledge.
• Fluency in written and spoken English language.

Responsibilities

• Maintain and manage scheduling administration for the GNS network.
• Ensure accuracy and consistency of schedules across systems and platforms.
• Support scheduling updates, changes, and administrative processes tied to network execution.
• Assist with accounting‑related processes tied to GNS operations.
• Support financial data accuracy and reconciliation across systems.
• Coordinate system updates, data integrity, and issue resolution.
• Identify and support process improvements across administrative and systems workflows.
• Support operational execution and visibility for cross‑border and intermodal shipments.
• Assist in monitoring network performance.
• Communicate delays, issues, and updates across branches, gateways, and service providers.
• Coordinate contingency plans to address service disruptions.
• Act as a support resource for compliance‑related administrative processes.
• Assist with ad hoc reporting, analysis, and operational requests.
• Perform other duties as assigned

Skills

Bachelor’s degree

Logistics experience

Fluent English

Microsoft Office proficiency

Education

Bachelor’s degree or equivalent

Tools

Microsoft Excel

Power BI

SharePoint

MS Office

Job description

Expeditors Ground Network Services (GNS) is seeking a Support Services Agent to join a dynamic, cross‑functional team. The role focuses on scheduling, with responsibilities spanning accounting, systems coordination, and cross‑border operations to support reliable, scalable network execution.

Based in the Phoenix, AZ area, you will maintain schedules across platforms, assist with data integrity, and communicate updates to branches, service providers, and regional teams.