Transportation Planner
Expeditors
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Benefits offered by this job
Job summary
Qualifications
- High School Diploma or GED equivalent required.
- Ability to work in Phoenix, AZ Metro Area.
- Fluency in written and spoken English language.
- Customer Service and/or Sales Experience.
- Leadership Experience.
Responsibilities
- Ensure all routes expected to depart and arrive are confirmed.
- Follow up on in-transit trucks to ensure accurate ETA daily.
- Resolve escalations for excessive detention.
- Communicate delays and issues between branches and carriers.
- Build direct relationships with existing and new regional providers.
Skills
Education
Tools
Job description
"We\'re not in the shipping business; we\'re in the information business" -Peter Rose, Expeditors Founder. As a Fortune 500 company, Expeditors employs more than 15,000 trained professionals in a worldwide network of over 300 locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. Our services include the consolidation and forwarding of air or ocean freight, customs brokerage, vendor consolidation, cargo insurance, time-definite transportation, order management, warehousing, distribution and customized logistics solutions. Expeditors is headquartered in Seattle, Washington. We believe our employees are our greatest competitive advantage; by focusing on our values and culture we make Expeditors\' greatest competitive advantage in global supply chain services.
"You\'d be surprised how far we\'ll go for you."
The Expeditors Ground Network Service (GNS) is a dynamic team that is responsible for the design, implementation and execution of a line haul network that supports all of Expeditors\' products and services. The GNS Team has responsibilities of Customer Service, Network Management, Service Provider Management, Procurement, and Compliance amongst many others. The Transportation Planner is a GNS Central position assisting in all aspects of daily line-haul network operations and support. Main focus on administration and branch support, but will also assist in monitoring all carriers and ad hoc activity for on-time departures, load tracking in transit, and timely arrivals. This person may arrange contingencies when needed and communicates delays and issues between branches, gateways, and carriers. GNS Transportation Planner should be detail oriented, curious, and flexible to identify and solve issues quickly and accurately. The Transportation Planner will have regular and consistent communication with the Expeditors Network, the GNS Network (central and regional hubs) and Service Providers.
Monday - Friday (various shifts 0600 - 1900)
- Tracking / Tracing
- Ensure all routes expected to depart and arrive during scheduled shift have been confirmed for assigned region
- Follow up on all in-transit trucks to ensure accurate ETA is available daily
- Resolve escalations for excessive detention
- Ensure exceptions are filed and delays communicated with origin/destination teams
- Exception Communication / Management
- In-transit Delays
- Route Cancellations
- Loading / Unloading Delays
- Communication with Hub / inland offices
- Monitor Lane Volumes
- Identifying and Collaborating with Regional Hub for Capacity additions, subtractions and re-routes
- Recommend new routes / departure days or times
- Procuring Additional Capacity
- Work with Carriers to add unscheduled trucks
- Work with Regional Hub on scheduled departure needs
- Forecast future needs and seek capacity a few days ahead
- Daily procurement of additional trucks
- Weekend capacity planning and procurement
- Regional Service Provider Relationships (existing / new)
- Work with Regional Hub Manager to grow relationships with local carrier pools
- Build direct relationships with Existing and New Regional Providers
- Communication with Hub / inland offices
- Daily check in calls with Regional Hub
- Weekly (minimum) check in with inland offices within assigned region
- Monitor new shipping volumes and changes to existing shipping patterns
- Have a working knowledge of larger volume shippers in region
- Recommend new lane / schedule changes
- Work through Supervisor and Operations Manager to identify new dedicated needs
- Make recommendations to the scheduling / planning team
- Activity Analysis
- Ad-Hoc Utilization (Operational Measurement)
- Ad-hoc Procurement Costing (Procurement Measurement)
- Shipment Level on-time performance
Minimum Qualifications
- High School Diploma or GED equivalent required
- Ability to work in Phoenix, AZ Metro Area
- Basic Microsoft Office knowledge
- Fluency in written and spoken English language
- Bachelor\'s Degree or 2 years of logistics experience
- Customer Service and/or Sales Experience
- Procurement Experience
- Intermediate Advance knowledge of Microsoft Excel
- Leadership Experience
Desired Qualifications
All your information will be kept confidential according to EEO guidelines.
- Competitive salary
- Matching 401(k) plan
- Health, Life and Long Term Disability Insurance provided
- Stock Purchase Plan
- Training and Personnel Development Program
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