Logistics Scheduling & Systems Support Specialist

Expeditors International; Scottsdale (AZ); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Paid Vacation

Medical Plan

Life Insurance

Employee Stock Purchase Plan

Training & Development

Growth Opportunities

Employee Referral Bonus

Job summary

Expeditors International is seeking a detail‑oriented Support Services Agent to join the Ground Network Services (GNS) team in the Phoenix area. The role focuses on scheduling support and includes accounting, systems coordination, and administrative tasks across cross‑border shipments.

The ideal candidate will have a Bachelor's degree or logistics experience, strong English skills, and solid MS Office capabilities.

Qualifications

• Bachelor’s Degree or prior logistics experience.
• Fluency in written and spoken English.

Responsibilities

• Maintain and manage scheduling administration for the GNS network.
• Ensure accuracy and consistency of schedules across systems and platforms.
• Support scheduling updates, changes, and administrative processes tied to network execution.
• Assist with accounting‑related processes tied to GNS operations.
• Support financial data accuracy and reconciliation across systems.
• Coordinate system updates, data integrity, and issue resolution.
• Identify and support process improvements across administrative and systems workflows.
• Support operational execution and visibility for cross‑border and intermodal shipments.
• Assist in monitoring network performance.
• Communicate delays, issues, and updates across branches, gateways, and service providers.
• Coordinate contingency plans to address service disruptions.
• Act as a support resource for compliance‑related administrative processes.
• Assist with ad hoc reporting, analysis, and operational requests.
• Perform other duties as assigned.

Skills

English fluency

Attention to detail

Education

Bachelor’s Degree or logistics experience

Tools

Excel

Power BI

SharePoint

Microsoft Office

Job description

Expeditors International is seeking a detail‑oriented Support Services Agent to join the Ground Network Services (GNS) team in the Phoenix area. The role focuses on scheduling support and includes accounting, systems coordination, and administrative tasks across cross‑border shipments.

The ideal candidate will have a Bachelor's degree or logistics experience, strong English skills, and solid MS Office capabilities.