Transportation Planner

Expeditors; Scottsdale (AZ); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

401(k) match

Health, Life and LTD insurance

Stock Purchase Plan

Training and development program

Job summary

Expeditors is seeking a Transportation Planner in the Phoenix metro area to support the Ground Network Service team. The role focuses on daily line haul operations, administration, and branch support while monitoring carrier performance and load tracking across routes.

The position requires strong organizational skills, English fluency, and experience in procurement, customer service, and Excel. Local on-site work in the Phoenix area is expected with regular collaboration with regional hubs.

Qualifications

• Fluent English communication skills required.
• Proficient in Microsoft Office suite including Excel.
• Demonstrated leadership abilities in a team setting.
• Experience in procurement processes and vendor coordination.
• Customer service and/or sales experience preferred.
• Basic to intermediate Excel skills are expected.

Responsibilities

• Track and trace shipments across routes and shifts.
• Monitor in-transit status and update ETA with origin/destination teams.
• Escalate delays and proactive communication with hubs and carriers.
• Assist with route planning, capacity procurement, and carrier management.
• Support regional hubs with performance reporting and analytics.
• Coordinate with field offices for scheduling and capacity planning.

Skills

Fluency in English

Microsoft Office

Leadership

Procurement

Customer service

Microsoft Excel

Education

High School Diploma or GED

Bachelor's Degree or 2 years of logistics experience

Job description

Job Description

Scope of Position: The Expeditors Ground Network Service (GNS) is a dynamic team that is responsible for the design, implementation and execution of a line haul network that supports all of the Expeditors' products and services. The GNS Team has responsibilities of Customer Service, Network Management, Service Provider Management, Procurement, and Compliance amongst many others. The Transportation Planner is a GNS Central position assisting in all aspects of daily line haul network operations and support. Main focus on administration and branch support, but will also assist in monitoring all carriers and ad hoc activity for on-time departures, load tracking in transit, and timely arrivals. This person may arrange contingencies when needed and communicates delays and issues between branches, gateways, and carriers. GNS Transportation Planner should be detail oriented, curious, and flexible to identify and solve issues quickly and accurately. The Transportation Planner will have regular and consistent communication with the Expeditors Network, the GNS Network (central and regional hubs) and Service Providers.

Schedule: Monday - Friday (various shifts 0600 - 1900)

Major Duties and Responsibilities

• Tracking / Tracing
• Ensure all routes expected to depart and arrive during scheduled shift have been confirmed for assigned region
• Follow up on all in-transit trucks to ensure accurate ETA is available daily
• Resolve escalations for excessive detention
• Ensure exceptions are filed and delays communicated with origin/destination teams
• Exception Communication / Management
• In-transit Delays
• Route Cancellations
• Loading / Unloading Delays
• Communication with Hub / inland offices
• Monitor Lane Volumes
• Identifying and Collaborating with Regional Hub for Capacity additions, subtractions and re-routes
• Recommend new routes / departure days or times
• Procuring Additional Capacity
• Work with Carriers to add unscheduled trucks
• Work with Regional Hub on scheduled departure needs
• Forecast future needs and seek capacity a few days ahead
• Daily procurement of additional trucks
• Weekend capacity planning and procurement
• Regional Service Provider Relationships (existing / new)
• Work with Regional Hub Manager to grow relationships with local carrier pools
• Build direct relationships with Existing and New Regional Providers
• Communication with Hub / inland offices
• Daily check in calls with Regional Hub
• Weekly (minimum) check in with inland offices within assigned region
• Monitor new shipping volumes and changes to existing shipping patterns
• Have a working knowledge of larger volume shippers in region
• Recommend new lane / schedule changes
• Work through Supervisor and Operations Manager to identify new dedicated needs
• Make recommendations to the scheduling / planning team
• Activity Analysis
• Ad-Hoc Utilization (Operational Measurement)
• Ad-hoc Procurement Costing (Procurement Measurement)
• Shipment Level on-time performance

Qualifications

Minimum Qualifications

• High School Diploma or GED equivalent required
• Ability to work in Phoenix, AZ Metro Area
• Basic Microsoft Office knowledge
• Fluency in written and spoken English language
• Bachelor's Degree or 2 years of logistics experience
• Customer Service and/or Sales Experience
• Procurement Experience
• Intermediate Advance knowledge of Microsoft Excel
• Leadership Experience

Desired Qualifications

• High School Diploma or GED equivalent required
• Ability to work in Phoenix, AZ Metro Area
• Basic Microsoft Office knowledge
• Fluency in written and spoken English language
• Bachelor's Degree or 2 years of logistics experience
• Customer Service and/or Sales Experience
• Procurement Experience
• Intermediate Advance knowledge of Microsoft Excel
• Leadership Experience

All your information will be kept confidential according to EEO guidelines.

Benefits

• Competitive salary
• Matching 401(k) plan
• Health, Life and Long Term Disability Insurance provided
• Stock Purchase Plan
• Training and Personnel Development Program