Residency Program Coordinator

Tenet Healthcare; Detroit (MI); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Medical, dental, vision, and life insurance

401(k) retirement savings plan

Generous paid time off (PTO)

Job summary

Tenet Healthcare is seeking a GME Program Coordinator to oversee the residency program's operations in Detroit, Michigan. This role involves collaboration with various educational and departmental leaders, alongside a minimum of five years in graduate medical education.

The ideal candidate will possess strong data management, communication, and organizational skills, with expertise in critical software tools to enhance program efficiency and compliance with accreditation standards.

Qualifications

• Minimum five years of graduate medical education experience.
• Experience with hospital administrative duties preferred.
• Demonstrated ability to train others and communicate effectively.

Responsibilities

• Serve as the lead administrative person for the GME residency program.
• Manage daily operations of the GME residency program.
• Collaborate with leadership to design and implement program initiatives.

Skills

Data Analysis

Communication Skills

Leadership

Organizational Skills

Education

Bachelor’s degree in business or related field

Tools

Adobe Acrobat Pro

MS Excel

MS Word

PowerPoint

Outlook

ERAS

ADS

NRMP

Job description

Overview

Detroit Medical Center (DMC) is a national health care system that serves patients throughout Michigan and beyond. It includes numerous hospitals such as the Children’s Hospital of Michigan, Detroit Receiving Hospital, Harper University Hospital, Hutzel Women’s Hospital, DMC Heart Hospital, Huron Valley‑Sinai Hospital, the Rehabilitation Institute of Michigan and Sinai‑Grace Hospital. DMC’s legacy of medical excellence provides world‑class care in cardiovascular health, women’s services, neurosciences, stroke treatment, orthopedics, pediatrics, rehabilitation, organ transplant and other general and specialty services.

Benefits

• Medical, dental, vision, and life insurance
• 401(k) retirement savings plan with employer match
• Generous paid time off (PTO)
• Career development and continuing education opportunities
• Health savings accounts, medical and dependent flexible spending accounts
• Employee Assistance program, Employee discount program
• Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & child care, auto & home insurance
• Eligibility for benefits may vary by location and is determined by employment status

Key Responsibilities

• Serve as the lead administrative person for the GME residency/fellowship program.
• Manage and oversee the daily operations and activities of the GME residency/fellowship program(s) in conjunction with other GME Program Coordinators/Administrators.
• Function as an important liaison with learners, faculty, and other staff members, and the ACGME.
• Collaborate with the GME Program Director and program leadership members to design, implement and manage the administrative/academic operations of the program(s).
• Manage and oversee educational activities (e.g., didactic conference schedule, Grand Rounds) that support the program’s curriculum and adhere to ACGME requirements.
• Provide guidance to residents/fellows on program and GME policies, and non‑clinical aspects of the program.
• Create, review and maintain policies and procedures in accordance with university and accrediting agency standards to ensure compliance.
• Interpret policies and procedures for faculty, staff, residents and fellows.
• Advise and consult on issues or inquiries from residents/fellows, faculty, staff and department chairs.
• Manage confidential and critical materials, issues and communications.
• Act as liaison between the Program Director and a full range of internal and external offices and individuals.
• Manage the Residency Management System (RMS) for the program, including maintaining resident/fellow demographics data; schedules; importing program and rotation goals and objectives; conference attendance tracking; and ensuring timely completion of work hour reports.
• Develop initiatives to address program weaknesses in coordination with the Program Director, the Program Evaluation Committee, and other leadership team members.
• Analyze data and trends regarding accreditation and program management to implement initiatives to address program quality improvement.
• Design program evaluations, in coordination with the Program Director and the Clinical Competency Committee, that measure resident/fellow performance, faculty performance, educational content of rotations, and the program, ensuring these are written in competency‑based language, as necessary.
• Manage the evaluation process for the program in the RMS and ensure timely completion by evaluators.
• Manage and coordinate accreditation activities, including preparation of ACGME site visit, self‑study and other documentation.
• Help prepare program, faculty, and residents/fellows for site visit, arrange meeting rooms, ensure required documents are available to site visitor as requested, and serve as key participant in the site visit.
• Work with the GME Office to schedule program Internal Reviews, prepare Internal Review documents, and participate in review meetings.
• Develop and oversee the resident/fellow recruitment and selection process and appointment process for incoming trainees in coordination with policies and procedures provided by the GME Office.
• Maintain compliance of program letters of agreement (PLA) for all required activities and ensure agreements are revised and maintained in accordance with ACGME and SVH GME requirements.
• Track, document, report and analyze data/trends on educational activities for residents, for the purpose of meeting board certification requirements, meeting program accreditation requirements, and complying with the policies and procedures of the Office of Graduate Medical Education (GME).
• Maintain working relationships with the Office of GME to remain compliant with all necessary requirements for all residents/fellows, visiting residents, and faculty.
• Coordinate, organize and schedule GME program events including recruitment, orientation, graduation, retreats, conferences and various meetings.
• Prepare and distribute materials for conferences and lectures.
• Read literature and attend conferences to keep abreast of relevant accreditation trends and developments related to program.
• Represent the program at local, state and national meetings and conferences.
• Collaborate with colleagues within and outside the university, become active in related national organizations (e.g., specialty associations, TAGME).
• Deliver guidance and mentor other levels of GME Program Coordinators and GME Program Directors.
• Assist with planning and delivery of institution‑level Program Coordinator development and related activities.
• Perform other duties as assigned.

Qualifications

1. Bachelor’s degree in business, education, administration or related field preferred; in lieu of a bachelor’s degree, candidate can provide proof of prior GME experience (minimum 2‑4 years).
2. Minimum five years of graduate medical education experience.
3. Experience with hospital administrative duties preferred.
4. Experience in Adobe Acrobat Pro, MS Excel, Word, PowerPoint, Outlook, ERAS, ADS, and NRMP required.
5. New Innovations Super User required; experience with IRIS Reporting preferred.
6. Demonstrated ability to train others, communicate effectively, and work with a high‑volume of data.
7. Additional skills: leadership and personnel management, good organizational skills, excellent oral and written communication skills, ability to set priorities and organize work to meet strict deadlines, independence in decision‑making, diplomacy, compassion, sensitivity, commitment to professional activities and handling sensitive information with absolute confidentiality.

EEO Statement

Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship. Tenet participates in the E-Verify program.

E-Verify: http://www.uscis.gov/e-verify