GME Program Manager - ENT program

Socket.dev; Omaha (NE); On-site; USD 65,000 - 95,000; Full time

Job summary

Creighton University is seeking a Program Manager for GME to lead accreditation activities, support residents/fellows, and coordinate recruitment and scheduling across the residency programs.

The role focuses on developing curricula, managing budgets, and maintaining relations with faculty, trainees, and external entities to ensure compliance with ACGME requirements.

Qualifications

• Associate degree or equivalent experience.
• Experience of office administrative experience, preferably in a healthcare and/or education setting.
• Experience in general medical education &/or leadership management, human resource experience preferred.
• Equivalent combination of education and/or work experience considered.

Responsibilities

• Lead and manage GME program accreditation efforts and annual evaluations.
• Recruitment and onboarding trainees; coordinate ERAS, NRMP, and SOAP processes.
• Oversee resident/fellow scheduling, leave, and work-hour compliance.
• Serve as liaison between the Program Director, residents/fellows, and the GME Office.
• Develop curriculum, conference logistics, and assess program effectiveness.
• Manage program finances, budgets, travel, and reimbursements.
• Coordinate program communications, meetings, and external relations.
• Ensure policies are interpreted and applied for residents and fellows.
• Handle HR tasks including credentialing, licensure, and visa documentation.

Skills

Leadership

Personnel management

Organizational skills

Multitasking

Communication

Microsoft Office

Education

Associate degree or equivalent experience

Job description

The Program Manager must possess skills in leadership and personnel management. GME Program Managers are expected to develop unique knowledge of the ACGME Core and Program Requirements, policies, and procedures. The program managers assist in accreditation efforts, educational programming, and support of residents/fellows. Responsible for recruiting and on-boarding trainees, developing projects, managing program financials, maintaining databases, communicating with faculty and trainees and managing internal and external program relations. Is also responsible for assisting with: Annual Program Evaluations, Program Evaluation and Clinical Competency Committee, ACGME site visits, Annual Program Review, ACGME Milestone reporting and Self Studies.

Program Accreditation

Tracks accreditation data; completes surveys and reports; coordinates site visits, self-studies, and special reviews; maintains Program Evaluation Committee (PEC) minutes and action items.

Recruitment

Manages ERAS, NRMP, and SOAP processes; coordinates applicant communications, interviews, recruitment events, and rank meetings.

Resident/Fellow Scheduling

Maintains schedules in the residency management system; coordinates call schedules, leave, and work hour compliance.

Department Liaison for GME

Serves as liaison between the Program Director, residents/fellows, and the GME Office; submits required documentation; provides administrative support and guidance.

Curriculum Development

Supports PEC curriculum planning; manages evaluations, conference attendance, orientation materials, and conference logistics.

Program Communications & Meeting Management

Coordinates program communications, meetings, agendas, minutes, website updates, and visiting resident/fellow arrangements.

Finance

Monitors program budget and spending; tracks professional development funds; coordinates travel and reimbursements; assists with budget projections.

Policies & Procedures

Distributes and interprets program policies and procedures for residents and fellows.

Human Resources

Manages leave, credentialing, licensure, compliance requirements, J-1 visa documentation, and administrative support for residents and fellows.

Education, Wellness & Events

Coordinates educational, wellness, and social events; manages event logistics, swag, address lists, and, when applicable, proctors the annual in-training examination.

• Associate degree or equivalent experience.
• Experience of office administrative experience, preferably in a healthcare and/or education setting.
• Experience in general medical education &/or leadership management, human resource experience preferred.
• Equivalent combination of education and/or work experience considered.

Knowledge, Skills, and Abilities

• Demonstrated strong organizational skills with attention to detail.
• Ability to manage multitasking and high-level complex scheduling, action lists and timelines with high-level accuracy.
• Skilled at building relationships and have excellent customer service skills.
• Demonstrated written and verbal communication skills.
• Strong administrative management skills and proficient with Microsoft Office.

Licenses/Certifications

• TAGME certification preferred or the ability to obtain within the first 3 years of employment.

Creighton University is committed to providing a safe and non-discriminatory educational and employment environment. The University admits qualified students, hires qualified employees and accepts patients for treatment without regard to race, color, religion, sex, marital status, national origin, age, disability, citizenship, sexual orientation, gender identity, gender expression, veteran status, or other status protected by law. Its education and employment policies, scholarship and loan programs, and other programs and activities, are administered without unlawful discrimination. Creighton complies with all applicable laws and regulations governing equal opportunity in the workplace and in educational activities.

Applicants with disabilities needing reasonable accommodations to complete the application or hiring process should contact Human Resources at [e-mail]. [[e-mail]] Creighton University seeks candidates who understand, respect, and can contribute to the University\'s mission and values.