GME Coordinator

Memorial Health System; Springfield (IL); On-site; USD 31,000 - 48,000; Full time

Job summary

Memorial Health System is seeking a detail-oriented coordinator to support Southern IL University School of Medicine’s graduate medical education program and serve as the liaison with resident physicians. You will manage day-to-day administrative tasks and support the MMC program's needs.

Responsibilities include maintaining resident files, coordinating orientation, scheduling, credentialing, and assisting with communications between program directors, residents, and HR.

Qualifications

• Associate’s degree in business or related field required; HS diploma with 2–3 years residency coordination may substitute.
• Two to three years experience in residency coordination or equivalent required.
• Minimum five years executive secretarial experience; strong word processing skills.
• Knowledge of Essentials of Graduate Medical Education and medical terminology.
• Excellent verbal and communication skills; proven team player.

Responsibilities

• Serves as the primary MMC contact for program directors and residents of the Graduate Medical Education program through SIU School of Medicine.
• Develops procedures to support the Residency Program, including coordinating MMC orientation with Human Resources.
• Maintains resident files, credentialing, contract information.
• Maintains a collegial working relationship with the Office of Residency Affairs at SIU School of Medicine.
• Collects and interprets resident survey feedback and shares recommendations with leaders.
• Provides support to residents (pager distribution, call room assistance, schedules) on a day-to-day basis.
• Organizes travel arrangements and manages schedules for leadership (Vice President, Clinical Integration and Administrator, Clinical Integration and Care Coordination).
• Maintains proficiency in Microsoft Office; ensures confidentiality and supports Medical Staff Office meetings and staff.

Skills

Executive secretarial skills

Verbal communication

Team player

Word processing

Office coordination

Education

Associate’s degree in business

Tools

Microsoft Office

Job description

Min

USD $22.46/Hr.

Max

USD $34.82/Hr.

Overview

Position Summary:

Responsible for day-to-day support to Southern IL University School of Medicine’s graduate medical education program and serve as Memorial Medical Center’s liaison with resident physicians. Embodies the Memorial Health System Performance Excellence Standards of Safety, Courtesy, Quality, and Efficiency that support our mission, vision and values.

Qualifications

Education:

Associate’s degree in business or related field required. A high school diploma coupled with two to three years experience in residency coordination or similar experience may be considered in lieu of degree.

Experience:

• Two to three years experience in residency coordination or equivalent is required.
• A minimum of five years executive secretarial experience required.
• Word processing/computer skills required. (Minimum typing speed of 60 wpm.)
• Knowledge of the Essentials of Graduate Medical Education required.
• Knowledge of medical terminology required.
• Excellent verbal and communication skills are required.
• Proven team player.

Responsibilities

Principal Duties & Responsibilities:

• Serves as the primary MMC contact for program directors and residents of the Graduate Medical Education program through SIU School of Medicine.
• Develops the procedures and mechanisms to support the Residency Program, including coordinating the MMC portion of the annual resident orientation (i.e. training, coordinating speakers, etc.). Works with Human Resources on preparation for orientation, such as ensuring residents are clear to start, obtaining benefits packages, etc.
• Maintains resident files, credentialing, contract information, etc.
• Maintains a collegial working relationship with the Office of Residency Affairs at SIU School of Medicine.
• Embodies the Memorial Health System Performance Excellence Standards of Safety, Courtesy, Quality, and Efficiency that support our mission, vision and values:
  • SAFETY: Prevent Harm - I put safety first in everything I do. I take action to ensure the safety of others.
  • COURTESY: Serve Others - I treat others with dignity and respect. I project a professional image and positive attitude.
  • QUALITY: Improve Outcomes - I continually advance my knowledge, skills and performance. I work with others to achieve superior results.
  • EFFICIENCY: Reduce Waste - I use time and resources wisely. I prevent defects and delays.
• Collects and interprets resident survey feedback. Shares feedback with leaders and makes recommendations on how to address/resolve any issues noted.
• Provides support to residents (i.e. distribution of pagers, assistance with call rooms, providing call schedules to units, etc.) on a day-to day basis.
• Responsible for the organization and coordination of work to meet the needs of the Vice President, Clinical Integration and Administrator, Clinical Integration and Care Coordination. This includes:
  • Maintenance of schedules.
  • Organizing travel arrangements.
  • Answering telephone inquiries, providing answers to routine questions, obtaining information and directing calls to the appropriate individual or department.
  • Greeting visitors, ascertaining nature of their business and directing them appropriately.
  • Composing or transcribing correspondence and reports as directed.
  • Maintaining a filing system of correspondence and other documents.
  • Screening and distributing incoming mail as appropriate..
• Provide support to the Medical Staff Office to ensure effective coordination of medical staff department/committee meetings (i.e., meeting agenda/material, notices, and minutes) as assigned.
• Responsible for the transcription of medical staff documents as directed.
• Responsible for the maintenance and distribution of departmental call schedules as directed by the applicable Medical Staff Department Chairs.
• Maintain proficiency in the use and understanding of Microsoft office programs to ensure efficient operation in support of the administrative team.
• Maintain strict confidentiality concerning all correspondence and job related activities.
• Maintain a commitment to the MHS mission, vision, values, goals and behavioral standards.
• Other duties as assigned.