GM - Upscale Dining: Lead Guest Experience & Growth

Kona Grill - Kansas City; Kansas City (MO); Presencial; USD 90.000 - 140.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, Dental, Vision

Life & Disability Insurance

401(k) Plan

Employee Dining Discounts

Paid Time Off

EAP

Commuter Benefits

Descripción de la vacante

Kona Grill Kansas City is seeking an experienced General Manager to lead daily operations, drive profitability, and uphold our brand standards in a high-energy dining environment. You will oversee guest satisfaction, staff development, and financial performance to ensure an exceptional guest experience.

The role requires strong leadership, hospitality passion, and hands-on management of a bustling upscale steakhouse environment.

Formación

• 8+ years of leadership in high-volume, full-service dining.
• Proven track record of driving sales and managing budgets.
• Strong business acumen and decision-making skills.
• Passion for hospitality, guest engagement, and high-energy environments.
• Experience with restaurant POS systems (MICROS, Aloha, OpenTable).

Responsabilidades

• Lead and inspire a team of managers and hourly staff to deliver an exceptional guest experience.
• Uphold Kona Grill’s world-class service and hospitality standards.
• Oversee all restaurant functions, including business strategy, marketing, and risk management.
• Monitor sales, labor, and operating costs to maximize profitability.

Conocimientos

Leadership

Sales & Budgeting

Guest Experience

Hospitality

POS Systems

Herramientas

MICROS

Aloha

OpenTable

Descripción del empleo

Kona Grill Kansas City is seeking an experienced General Manager to lead daily operations, drive profitability, and uphold our brand standards in a high-energy dining environment. You will oversee guest satisfaction, staff development, and financial performance to ensure an exceptional guest experience.

The role requires strong leadership, hospitality passion, and hands-on management of a bustling upscale steakhouse environment.