GM Training - Subway 275- Chestnut Ridge

BFS FOODS; Morgantown (WV); On-site; USD 52,000 - 70,000; Full time

Job summary

BFS FOODS in Morgantown, WV, seeks a Store Manager to optimize store profitability and deliver exceptional customer service. The role focuses on growing sales across categories while implementing best practices in the retail offer and developing capable staff through ongoing training.

The candidate will lead a team, manage labor budgets, stock control, and local marketing plans, while maintaining safety, cleanliness, and compliance with Subway-related guidelines.

Qualifications

• Experience managing a retail store and leading a team.
• Proven ability to improve store profitability.
• Experience with scheduling and budgeting.
• Commitment to safety and cleanliness in the store.

Responsibilities

• Oversee store operations and ensure excellent customer service.
• Recruit, train, and develop store staff.
• Prepare rosters aligned with budgeted labor hours.
• Monitor inventory, invoicing, ordering, and cash handling.
• Ensure compliance with safety, hygiene and company guidelines.

Skills

Store management

Customer service excellence

Staff development

Inventory control

Budgeting & scheduling

Job description

BENEFITS:Health Insurance401(K) MatchingPaid Time OffDisability InsuranceOpportunities for AdvancementPosition Title: Store ManagerReports To: District SupervisorPosition SummaryA Store Manager optimizes the operating profit of their site and ensures their store builds a reputation for providing excellent customer service. A Store Manager grows retail shop sales in all categories and implements ‘best practice’ of each component of the retail offer. This position ensures competent, capable employees are recognized and developed through ongoing training.Key AccountabilitiesFinancial ResponsibilitiesManage and track the following elements:Store SalesNet ProfitOverall Store BusinessPeople ManagementRecruit and select new employeesOverall management and responsibility of Sandwich Artist, Shift Managers, Assistant ManagersEnsure that new employees are trained and inducted in accordance with Subway training requirementsProvide ongoing coaching of employees and lead expectations by examplePrepare the rosters in line with budgeted labor and man hoursRun employee counseling sessions and Investigation Meetings. Inform District Supervisor of escalated employee issuesPerform employee appraisals once every quarterMentor Assistant Managers as requiredBusiness AcumenDevelop and monitor store labor budgets and man hoursInvoicing, ordering and daily bankingPrepare required paperwork in relation to stock and sales. Prepare employee pay and timesheetsManage cash variances and wastageEnsure 100% compliance in accordance to SUBWAY and council guidelinesRetail AcumenPerform inventory management and stock control including weekly stock take and reports. Analyze the Weekly Sales & Inventory Report to improve the businessDirect and undertake housekeeping activities such as maintaining store cleanliness and presentationCreate and implement Local Store Marketing PlansComplete all required courses as directed by District SupervisorOccupational Health & SafetyEnsure safety procedures are followed to prevent injuryProvide a safe work environment for employees and customersEnsure all accidents are reported as per company processCustomer ServicesPromote & encourage a high level of customer service amongst employeesProvide a high standard of customer service in dealing with sales, inquiries, and complaintsHandle unresolved and/or escalated customer complaintsKey ChallengesMaintain high personal standards in both presentation and work habitsManage point of sale and customer complaintsSales growth, financial management and analytical judgmentStrategic thinking with planning and alignmentInventory managementCollaborate and negotiate with othersCompliance and process focusedMaintain store cleanliness and hygiene at all timesPerform such similar, comparable, or related duties as may be required or assigned.