GM Team Leader - Lead Guest-Centric Retail Operations

Roundel; Seattle (WA); On-site; USD 37,000 - 63,000; Full time

Job summary

Target is seeking a General Merchandise Team Leader in Seattle to drive guest satisfaction and retail execution. You will lead hourly team members, coach on service standards, and ensure smooth daily operations on the sales floor and backroom.

The role requires strong communication, flexibility with shifts, and a focus on accuracy, safety, and inventory control. Prior retail experience is preferred; high school diploma or equivalent is required.

Qualifications

• High school diploma or equivalent required.
• Retail or customer service experience preferred.
• Ability to lead a team and manage workload in a fast-paced store environment.

Responsibilities

• Deliver guest experience commitments and maintain a welcoming store atmosphere.
• Lead daily tasks and coaching to ensure accurate pricing, merchandising and safety protocols.
• Coordinate with leaders to meet sales goals and maintain store standards.
• Oversee daily checkout operations and assist with store processes during peak times.

Skills

Guest service

Team leadership

Communication

Flexibility

Safety awareness

Education

High school diploma or equivalent

Tools

Handheld scanners

Cash register operations

Job description

Target is seeking a General Merchandise Team Leader in Seattle to drive guest satisfaction and retail execution. You will lead hourly team members, coach on service standards, and ensure smooth daily operations on the sales floor and backroom.

The role requires strong communication, flexibility with shifts, and a focus on accuracy, safety, and inventory control. Prior retail experience is preferred; high school diploma or equivalent is required.