GM Team Leader: Elevate Guest Experience & Ops

Roundel; Cleveland (OH); On-site; USD 29,962 - 50,971; Full time

Benefits offered by this job

Health benefits

401(k)

Paid time off

Employee discount

Job summary

Target is seeking a General Merchandise Team Leader in Cleveland, OH to lead daily operations, champion guest services, and drive sales goals. You will supervise hourly team members, coach performance, and ensure merchandise is stocked, priced, and displayed to standards.

Ideal candidates bring strong communication skills, a retail mindset, and the ability to manage workload in a fast-paced environment while maintaining a safe and compliant store.

Qualifications

• Strong guest service mindset and leadership abilities.
• Experience leading a team of hourly associates.
• Ability to coach, develop and retain talent.
• Excellent communication and collaboration with store leadership.

Responsibilities

• Lead daily/weekly workload to deliver department and store goals.
• Train and develop hourly team members; manage performance.
• Ensure product availability, accurate pricing, and signed displays on the sales floor.
• Oversee pick, pack and ship fulfillment when applicable and monitor related metrics.

Skills

Guest service

Leadership

Coaching

Communication

Education

High school diploma or equivalent

Tools

Handheld scanners

Job description

Target is seeking a General Merchandise Team Leader in Cleveland, OH to lead daily operations, champion guest services, and drive sales goals. You will supervise hourly team members, coach performance, and ensure merchandise is stocked, priced, and displayed to standards.

Ideal candidates bring strong communication skills, a retail mindset, and the ability to manage workload in a fast-paced environment while maintaining a safe and compliant store.