GM-Ready Assistant General Manager — Lead & Grow

Heritage Companies; Albuquerque (NM); On-site; USD 70,000 - 105,000; Full time

Job summary

Heritage Hotels & Resorts in Albuquerque, NM, seeks a GM-ready Assistant General Manager to drive excellence across rooms, F&B, events, and guest services. You will partner with the GM on strategic priorities, financial performance, and labor planning while coaching department leaders to cultivate accountability and outstanding hospitality.

You’ll gain mentorship from the VP of Operations and President, exposing you to high-level decisions and a clear path toward a future General Manager role

Qualifications

• 3+ years of progressive leadership experience in a full-service hotel.

Responsibilities

• Lead across Rooms, Food & Beverage, Banquets, Housekeeping, Facilities, and Guest Experience
• Partner directly with the GM on operational strategy, financial performance, labor planning, and property priorities
• Coach and develop department leaders while building a culture of accountability and exceptional hospitality
• Analyze guest satisfaction, financial, labor, and operational performance to identify opportunities for improvement
• Serve as a key decision-maker and assume full property leadership in the GM’s absence
• Receive the exposure, mentorship, and hands-on leadership experience needed to prepare for a future GM opportunity

Skills

Leadership experience

People management

Operational leadership

Job description

Heritage Hotels & Resorts in Albuquerque, NM, seeks a GM-ready Assistant General Manager to drive excellence across rooms, F&B, events, and guest services. You will partner with the GM on strategic priorities, financial performance, and labor planning while coaching department leaders to cultivate accountability and outstanding hospitality.

You’ll gain mentorship from the VP of Operations and President, exposing you to high-level decisions and a clear path toward a future General Manager role