GM, Mini Theater: Lead a Doughnut Shop | Weekly Pay

Krispy Kreme Doughnut Corporation; Charlotte (NC); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Weekly Pay

Comprehensive benefits

Education Reimbursement

Life Insurance

401K plan

PTO

Company events

Adoption Assistance

Pet Insurance

Job summary

Krispy Kreme Doughnut Corporation in Charlotte, NC seeks a General Manager to lead store operations, oversee production, sales, and human resources, and drive customer satisfaction with the brand's doughnuts.

You will coach staff, manage performance, ensure product quality, and maintain safety and cleanliness while pursuing profitability and growth in a fast-paced QSR retail environment.

Qualifications

• 4+ years' experience in QSR or retail management.
• Ability to work all schedules, including holidays and weekends.
• Effective written and verbal communication.
• Commitment to an equitable, unbiased culture.
• Clean driving record (3 years).
• DOT Medical Examiner Card eligibility.
• Travel 0-10%.
• Authorized to work in the US without sponsorship.

Responsibilities

• You serve as a role model for customer-first behaviors according to company standards.
• Build a team through coaching and performance management.
• Ensure all products meet Krispy Kreme quality standards and guarantee customer satisfaction.
• Ensure store property is in good working condition.
• Direct store sales efforts, including Hot Light times and fundraising.
• Achieve business plan objectives and profitability.
• Promote store safety and store sanitation.
• Handle customer complaints promptly.

Skills

Coaching

Team leadership

Customer focus

Communication

Flexibility

Job description

Krispy Kreme Doughnut Corporation in Charlotte, NC seeks a General Manager to lead store operations, oversee production, sales, and human resources, and drive customer satisfaction with the brand's doughnuts.

You will coach staff, manage performance, ensure product quality, and maintain safety and cleanliness while pursuing profitability and growth in a fast-paced QSR retail environment.