GM, Luxury Hotel & Resort Operations Leader
Sonesta Hotels International Corporation
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Benefits offered by this job
Job summary
Sonesta Hotels International Corporation is seeking a dynamic General Manager to oversee operations of a full-service hotel or resort in the United States. The role drives guest experiences, operational excellence, and strong financial performance while leading diverse teams across Rooms, F&B, Sales, Revenue, and Support Services.
The General Manager will balance strategic leadership with hands-on execution, ensuring brand standards, community presence, and owner relations are prioritized for
Qualifications
- Bachelor's degree in Hospitality Management or related field.
- 7+ years in progressive hotel leadership roles or executive hotel operations.
- Experience leading cross-functional hotel teams and managing guest experience.
Responsibilities
- Lead all hotel operations including Front Office, F&B, Sales, Revenue, Engineering, and spa/ recreation.
- Drive guest satisfaction, service culture, and luxury hospitality standards.
- Oversee budgeting, forecasting, labor management, expenses, profitability, and growth initiatives.
- Partner with Sales, Revenue, Marketing, and Ops leaders to maximize occupancy, ADR, RevPAR, and market share.
- Ensure compliance with brand standards, safety regulations, and legal requirements.
Skills
Education
Tools
Job description
Sonesta Hotels International Corporation is seeking a dynamic General Manager to oversee operations of a full-service hotel or resort in the United States. The role drives guest experiences, operational excellence, and strong financial performance while leading diverse teams across Rooms, F&B, Sales, Revenue, and Support Services.
The General Manager will balance strategic leadership with hands-on execution, ensuring brand standards, community presence, and owner relations are prioritized for
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