GM & Growth Leader: Build Teams, Boost Guest Experience

Jersey Mike's Lake Stevens; Lake Stevens (WA); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Competitive salary

Bonus opportunities

Health insurance

Leadership training

Advancement opportunities

Meal discounts

Team-focused culture

Job summary

Jersey Mike's Lake Stevens is seeking a General Manager to lead all aspects of the restaurant, create a positive, guest‑centered culture, and drive performance. You will hire and coach a high‑performing team while upholding Jersey Mike's standards of food quality, cleanliness, and service.

The role emphasizes labor and cost controls, community engagement, and developing future leaders through hands-on coaching and mentorship.

Qualifications

• Previous restaurant management experience required
• Flexible availability, including mornings, evenings, weekends, and holidays
• Reliable transportation and dependable attendance
• Ability to stand for extended periods and lift up to 50 pounds
• Food safety certification may be required and will be provided or supported if applicable

Responsibilities

• Lead overall operation and performance of the restaurant
• Hiring, training, coaching, and developing a high‑performing team
• Creating a positive, engaging workplace culture built on teamwork, accountability, and respect
• Delivering an exceptional guest experience and ensuring every customer receives a "Sub Above" experience
• Driving sales growth while managing labor, food costs, and overall profitability
• Ensuring consistent execution of Jersey Mike's standards for food quality, cleanliness, and customer service
• Managing inventory, ordering, and cost controls to support restaurant performance
• Maintaining compliance with food safety, sanitation, and company operating standards
• Developing future leaders by coaching Crew Members, Shift Leaders, and Assistant Managers
• Building strong relationships within the local community while representing the Jersey Mike's brand
• Analyzing restaurant performance and implementing action plans to achieve operational goals
• Partnering with your Regional Manager to continuously improve results and develop your team

Job description

Jersey Mike's Lake Stevens is seeking a General Manager to lead all aspects of the restaurant, create a positive, guest‑centered culture, and drive performance. You will hire and coach a high‑performing team while upholding Jersey Mike's standards of food quality, cleanliness, and service.

The role emphasizes labor and cost controls, community engagement, and developing future leaders through hands-on coaching and mentorship.