Global Wi‑Fi Operations Engineer (24x7)

TechDigital Group; Columbus (OH); In loco; USD 70.000 - 110.000; Tempo pieno

Descrizione del lavoro

TechDigital Group is seeking a Wi‑Fi Operations Engineer to deliver a 24x7 follow-the-sun support model for its global enterprise wireless environment. You will ensure availability, performance, and security of the wireless estate through proactive monitoring and rapid incident response.

Join a globally distributed team and help optimize user experience by continuous performance tuning, swift handovers between regions, and adherence to incident management procedures.

Competenze

• Experience monitoring global Wi‑Fi infrastructure and associated services.
• Ability to operate in a follow-the-sun model across regions.
• Knowledge of RADIUS, DHCP, DNS and wireless security basics.

Mansioni

• Monitor global Wi‑Fi infrastructure (controllers, APs, RADIUS, DHCP, DNS) 24x7 via monitoring platforms.
• Track health indicators: AP availability, client connectivity, RF conditions, auth success, WAN/uplink status.
• Configure and tune alerts to reduce noise and enable early issue detection.
• Identify security events (rogue clients, anomalies) and escalate per procedures.

Conoscenze

Network Monitoring

Incident Management

Performance Optimization

Descrizione del lavoro

TechDigital Group is seeking a Wi‑Fi Operations Engineer to deliver a 24x7 follow-the-sun support model for its global enterprise wireless environment. You will ensure availability, performance, and security of the wireless estate through proactive monitoring and rapid incident response.

Join a globally distributed team and help optimize user experience by continuous performance tuning, swift handovers between regions, and adherence to incident management procedures.