Global Wholesale Ops Analyst — Inventory & Logistics

WHOOP; Boston (MA); On-site; USD 90,000 - 140,000; Full time

Job summary

WHOOP in Boston, MA is seeking a Wholesale Operations Analyst to support end-to-end order flow across wholesale and retail channels, coordinating with 3PLs and retailers to ensure accurate processing and inventory visibility.

You will work with internal teams to resolve issues, maintain SOPs, and optimize routing and shipment documentation. A strong Excel skill set and multi-channel operations experience are essential for success in this role.

Qualifications

• 2+ years of experience in Operations, Supply Chain, or Logistics in a multi-channel consumer goods environment.
• Strong analytical and problem-solving skills; ability to interpret data and connect it to process improvements.
• Strong Microsoft Excel skills are a must.
• Detail-oriented and organized, with the ability to manage multiple priorities and deadlines in a fast-paced environment.

Responsibilities

• Manage and monitor end-to-end order flow across assigned wholesale and retail channels, including processing and tracking retailer purchase orders between WHOOP systems, 3PLs, and retail partners.
• Collaborate with 3PLs and internal teams to support inventory accuracy, transfer order receiving, and order adjustments.
• Own day-to-day operational management for assigned international retail accounts, including retailer communication, shipment tracking, routing compliance, and operational issue resolution.
• Maintain retailer operational requirements and portal compliance, including shipment documentation, tracking updates, routing guides, and retailer-specific operational inputs.
• Support in-transit exception management by monitoring delayed, failed, or at-risk shipments and coordinating resolution across internal and external stakeholders.
• Assist in developing and maintaining standardized operational documentation, including retailer SOPs, routing guidance, and process workflows.
• Analyze operational performance and identify opportunities to improve order management, fulfillment execution, and inventory visibility

Skills

Excel

Analytical skills

Problem solving

Data interpretation

Attention to detail

Operations experience

Education

Bachelor's degree or higher in Supply Chain Management, Operations, Business Administration or a related field

Job description

WHOOP in Boston, MA is seeking a Wholesale Operations Analyst to support end-to-end order flow across wholesale and retail channels, coordinating with 3PLs and retailers to ensure accurate processing and inventory visibility.

You will work with internal teams to resolve issues, maintain SOPs, and optimize routing and shipment documentation. A strong Excel skill set and multi-channel operations experience are essential for success in this role.