Global Wholesale Operations Leader — Remote

STERRY; USA; Remote; USD 83.000 - 152.000; Vollzeit

Benefits dieser Stelle

100% Remote Flexibility

High-Impact Leadership

Collaborative Executive Team

Zusammenfassung

STERRY is seeking an experienced Wholesale Operations Manager to lead remote teams handling wholesale and order capture, invoicing, and global warehouse coordination. You will drive SOPs, optimize fulfillment, and ensure zero-error order accuracy across international time zones.

You will partner with B2B buyers, 3PLs, and finance to streamline processes, maintain high buyer satisfaction, and scale operations for a growing global brand.

Qualifikationen

• 5+ years in B2B wholesale operations or ecommerce supply chain.
• Direct people management across distributed remote teams.
• Experience managing SLAs, KPIs, and performance reviews.
• Familiarity with 3PL, freight, and warehouse coordination.
• Invoicing, payment tracking, and financial reconciliation experience.
• Ability to design scalable SOPs and process maps.

Aufgaben

• Lead end-to-end wholesale and order capturing operations across shifts and time zones.
• Coordinate with buyers, warehouses, and finance to ensure on-time fulfillment.
• Develop and enforce SOPs; drive continuous process improvements.
• Monitor KPIs for order accuracy, turnaround time, and SLA adherence.

Kenntnisse

People management

Operations leadership

Remote team leadership

Process improvement

English communication

Ausbildung

Bachelor's degree in business/logistics

Tools

ERP/WMS platforms

Notion

Google Workspace

Lark/Slack

Jobbeschreibung

STERRY is seeking an experienced Wholesale Operations Manager to lead remote teams handling wholesale and order capture, invoicing, and global warehouse coordination. You will drive SOPs, optimize fulfillment, and ensure zero-error order accuracy across international time zones.

You will partner with B2B buyers, 3PLs, and finance to streamline processes, maintain high buyer satisfaction, and scale operations for a growing global brand.