Global Web & Application Support Manager

Snapon; Richfield Township (OH); On-site; USD 110,000 - 130,000; Full time

Job summary

SNAP-ON BUSINESS SOLUTIONS, a group under RS&I Division of Snap-on Incorporated, located in Richfield, OH, manages web hosting systems and global operations supporting SBS's business strategy. Responsibilities span from architecture collaboration to budget and policy development, including performance reviews and security oversight.

Lead global hosting, source control (Accurev), project planning (PlanView), collaboration (SharePoint), and ticketing (Jira).

Qualifications

• Bachelor's degree in Computer Science or Computer Engineering or equivalent work experience.
• 8+ years experience in web systems or infrastructure/information services activities leading and/or managing technical staff.
• Experience with Oracle WebLogic, Tomcat, and Apache.
• Experience managing multiple projects and coordinating with vendors and clients.
• Postgraduate experience and certifications are a plus.

Responsibilities

• Manage North America operation and administrative activities for external facing application support.
• Oversee global operation and administrative activities of support environments (Accurev, PlanView, SharePoint, Jira).
• Serve as a technical resource for global application and architecture teams.
• Review performance and capacity reports; work with IT to resolve issues and plan capacity.
• Sit on IT change management committee and supervise staff including performance reviews.
• Protect information assets and enforce security standards.
• Plan sessions with teams to guide direction within standards.
• Maintain expertise in databases, publishing tools, Solaris/Linux, storage networks, and backups.
• Identify and alert management to risks affecting progress on projects.
• Perform other miscellaneous duties as assigned.

Skills

Leadership

Project management

Communication

Education

Bachelor's degree in Computer Science or Computer Engineering

Tools

Oracle WebLogic

Tomcat

Apache

PlanView

Jira

SharePoint

Accurev

Solaris/Linux

Job description

SNAP-ON BUSINESS SOLUTIONS, a group under RS&I Division of Snap-on Incorporated, located in Richfield, OH, manages web hosting systems and global operations supporting SBS's business strategy. Responsibilities span from architecture collaboration to budget and policy development, including performance reviews and security oversight.

Lead global hosting, source control (Accurev), project planning (PlanView), collaboration (SharePoint), and ticketing (Jira).