Global VP of Client Success & Retention

CEPRES; United States; On-site; USD 120,000 - 160,000; Full time

Benefits offered by this job

Career Path in Private Equity

Culture That Drives Success

Commitment to Our People

Attractive compensation package

Job summary

CEPRES is seeking a VP Client Success & Retention to oversee its global customer success organization. This senior leadership role is crucial for driving customer retention and ensuring clients achieve measurable value from our solutions.

The ideal candidate has over 5 years of experience in customer success within financial services, has managed global teams, and possesses strong relationship management skills. Join us for an exciting career path in a diverse and international environment.

Qualifications

• 5+ years of experience in customer success or account management in financial services.
• Experience leading global customer-facing teams.
• Excellent communication and stakeholder management skills.

Responsibilities

• Lead CEPRES' global customer success organization.
• Develop and execute customer success strategies.
• Build and mentor high-performing customer success teams.

Skills

Customer success

Account management

Relationship management

Stakeholder management

Communication

Project management

Tools

SaaS platforms

Financial software

Job description

CEPRES is seeking a VP Client Success & Retention to oversee its global customer success organization. This senior leadership role is crucial for driving customer retention and ensuring clients achieve measurable value from our solutions.

The ideal candidate has over 5 years of experience in customer success within financial services, has managed global teams, and possesses strong relationship management skills. Join us for an exciting career path in a diverse and international environment.