Global Ultrasonic Field Service Tech – Rail Systems

Plasser American Corporation; Danbury (CT); On-site; USD 34,000 - 44,000; Full time

Benefits offered by this job

PTO 80h first year

10 holidays

401(k) match

Merit bonus

Tuition reimbursement

Disability after 90 days

Life insurance 2x salary

Company events

Medical & dental coverage

Perdiem & travel allowances

Job summary

Plasser American Corporation seeks a Field Service Technician to support installation, commissioning, maintenance, calibration, and repair of ultrasonic testing and track geometry systems used in rail inspection. This role requires frequent travel to customer sites worldwide and independent work in demanding field environments.

You will assist with equipment assembly and testing at our New Milford, CT facility, provide customer training, and document service activities for detailed reports.

Qualifications

• Associate’s or Bachelor’s degree in Engineering Technology, Electronics, Mechanical Engineering, or related field (or equivalent experience).
• 3+ years of field service experience, preferably with NDT or rail inspection systems.
• Strong understanding of ultrasonic testing principles and/or track geometry systems.
• Ability to read electrical schematics, mechanical drawings, and technical manuals.
• Hands-on troubleshooting, proficiency with diagnostics and data acquisition.

Responsibilities

• Install, commission, and troubleshoot ultrasonic testing and track geometry systems at customer sites worldwide.
• Perform preventive maintenance, calibration, and hardware/software upgrades.
• Diagnose and repair electrical, mechanical, and software issues in the field and at the New Milford facility.
• Train customers and operators on system use and maintenance.
• Document service activities and provide recommendations in detailed reports.
• Coordinate with engineering and support teams to resolve complex issues.
• Ensure safety standards and procedures are followed.

Skills

Ultrasonic testing

Field service

Reading schematics/drawings

Troubleshooting

Education

Engineering degree or related field

Tools

NDT/rail inspection systems

Ultrasonic testing equipment

Job description

Plasser American Corporation seeks a Field Service Technician to support installation, commissioning, maintenance, calibration, and repair of ultrasonic testing and track geometry systems used in rail inspection. This role requires frequent travel to customer sites worldwide and independent work in demanding field environments.

You will assist with equipment assembly and testing at our New Milford, CT facility, provide customer training, and document service activities for detailed reports.