Global Field Service Technician: Ultrasonic Testing

Plasser American Corp; Germantown (CT); On-site; USD 34,000 - 44,000; Full time

Benefits offered by this job

Paid time off

Paid holidays

401(k) match

Merit bonus

Tuition reimbursement

Disability insurance

Life insurance

Medical and dental coverage

Per diem and travel allowances

Company events

Job summary

Plasser American Corp in Danbury, CT is looking for a Field Service Technician to install, calibrate, maintain, and repair ultrasonic testing and track geometry systems used in rail inspection. Expect frequent travel to customer sites worldwide, approximately 75% of the time.

The role includes customer training, on-site support, and collaboration with the New Milford facility's engineering staff. A degree in engineering or a related field and 3+ years in field service are preferred.

Qualifications

• Associate's or Bachelor's degree in Engineering Technology, Electronics, Mechanical Engineering, or related field (or equivalent experience).
• 3+ years of experience in field service, preferably with NDT or rail inspection systems.
• Strong understanding of ultrasonic testing principles and/or track geometry systems.
• Ability to read electrical schematics, mechanical drawings, and technical manuals.
• Hands-on troubleshooting skills with electronic and mechanical systems.
• Proficiency with computers, software diagnostics, and data acquisition systems.
• Valid driver's license and passport (or ability to obtain one).

Responsibilities

• Install, commission, and troubleshoot ultrasonic testing and track geometry monitoring systems at customer locations worldwide.
• Perform preventive maintenance, system calibration, and hardware and software upgrades.
• Diagnose and repair electrical, mechanical, and software issues in the field and at the New Milford facility.
• Support field testing operations, including data acquisition and system validation.
• Train customers and operators on proper system use and basic maintenance.
• Document service activities, findings, and recommendations in detailed reports.
• Coordinate with engineering and technical support teams to resolve complex issues.
• Ensure compliance with safety standards and company procedures at all times.

Skills

Ultrasonic testing

Field service

Electrical troubleshooting

Reading schematics

Data acquisition

Travel willingness

Communication

Problem solving

Education

Engineering/Tech degree

Tools

Industrial control systems

Data acquisition software

Job description

Plasser American Corp in Danbury, CT is looking for a Field Service Technician to install, calibrate, maintain, and repair ultrasonic testing and track geometry systems used in rail inspection. Expect frequent travel to customer sites worldwide, approximately 75% of the time.

The role includes customer training, on-site support, and collaboration with the New Milford facility's engineering staff. A degree in engineering or a related field and 3+ years in field service are preferred.