Global Trust & Store Integrity Program Lead

Amazon Inc.; Tempe (AZ); On-site; USD 116,000 - 160,000; Full time

Benefits offered by this job

Health insurance

RSUs

401(k) matching

Paid time off

Parental leave

Job summary

Amazon.com Services LLC seeks a Senior Program Manager III in Tempe to lead fraud and abuse detection initiatives within tax compliance and seller experience. You will drive cross-functional collaboration, establish governance, and deliver metrics-driven improvements.

You will manage complex dependencies, lead incident response, and translate business requirements into technical specifications for engineering teams, influencing policy across organizations.

Qualifications

• 5+ years of program or project management experience.
• Experience using data and metrics to drive improvements.
• Experience owning program strategy and communicating results to senior leadership.
• Experience delivering cross-functional initiatives across multiple organizations.
• Strong decision-making in ambiguous environments.

Responsibilities

• Drive alignment across priorities to deliver unified fraud prevention strategies.
• Establish governance mechanisms and escalation paths.
• Manage dependencies across multiple teams and policy groups.
• Develop metrics and dashboards tracking fraud trends and detection efficacy.
• Lead incident response for high-impact fraud events and containment.
• Translate technical requirements into business outcomes for executives.

Skills

Program management

Data-driven decision making

Executive communication

Cross-functional leadership

Analytical skills

Job description

Amazon.com Services LLC seeks a Senior Program Manager III in Tempe to lead fraud and abuse detection initiatives within tax compliance and seller experience. You will drive cross-functional collaboration, establish governance, and deliver metrics-driven improvements.

You will manage complex dependencies, lead incident response, and translate business requirements into technical specifications for engineering teams, influencing policy across organizations.