Global Treasury Client Executive – VP Level

Citigroup Inc.; New York (NY); On-site; USD 130,000 - 195,000; Full time

Job summary

Citi in New York seeks an experienced Client Executive to manage a portfolio of Global Clients within TTS, focusing on protecting relationships and preventing revenue attrition.

You will coordinate with Onboarding, Service and Product teams to deliver high‑quality, value‑added experiences, review daily activity data, and escalate issues when SLAs are at risk. This is a senior, governance‑driven role requiring clear communication and proactive problem solving.

Qualifications

• Excellent communication skills.
• Proven track record of client focused activity.
• Advanced problem solving.
• Excellent interpersonal skills.
• Committed, trusted team player.
• High energy and initiative.
• Effective time management and organizational skills.

Responsibilities

• Align with global and regional partners to ensure entire Citi team is delivering best possible client experience globally.
• Conduct regular client reviews and develop action plans to confirm commitment and optimize revenue ramp up for deals closed.
• Support and manage client escalations.
• Partnership forums – providing constructive feedback to groups.
• Provide guidance/direction to partners across TTS.
• Remove obstacles/gaps that create negative client experience.
• Assist with development of tools that support the Client Success organization.

Skills

Communication

Client focus

Problem solving

Interpersonal skills

Team player

Energy/initiative

Time management

Education

Bachelor’s/University degree

Job description

Citi in New York seeks an experienced Client Executive to manage a portfolio of Global Clients within TTS, focusing on protecting relationships and preventing revenue attrition.

You will coordinate with Onboarding, Service and Product teams to deliver high‑quality, value‑added experiences, review daily activity data, and escalate issues when SLAs are at risk. This is a senior, governance‑driven role requiring clear communication and proactive problem solving.