Global Transportation Specialist II

Phoenix Contact USA; Harrisburg (Dauphin County); Hybrid; USD 90,000 - 125,000; Full time

Benefits offered by this job

Medical insurance

Dental coverage

Vision coverage

401k matching

Generous PTO

On-site gym

Wellbeing center

Tuition assistance

On-site café

Walking trails

Job summary

Phoenix Contact USA is seeking an International Transportation Specialist II to coordinate and optimize domestic and international shipments. You will work with carriers, brokers, and internal teams to ensure compliant, cost-effective transportation across the network.

The role requires 3–5+ years in logistics, experience with TMS/ERP, and strong data analysis to drive cost visibility and process improvements.

Qualifications

• Bachelor's degree in Supply Chain Management, Logistics, Business Administration, Transportation, or a related field.
• Equivalent combination of education and relevant transportation or logistics experience may be considered.
• 3-5+ years of experience in transportation, logistics, supply chain, freight management, or international transportation operations.
• Experience coordinating domestic and international shipments across multiple transportation modes.
• Experience working with carriers, freight forwarders, customs brokers, and third-party logistics providers.
• Experience supporting transportation compliance, freight claims, rate management, and shipment tracking activities.
• Experience analyzing transportation data, freight costs, and operational performance metrics.
• Working knowledge of domestic and international transportation regulations and logistics processes.
• Understanding of import/export requirements, customs documentation, and international shipping practices.
• Knowledge of dangerous goods (DG) transportation requirements preferred.
• Strong analytical and problem-solving skills with the ability to interpret data and recommend solutions.
• Proficiency with transportation management systems (TMS), ERP systems, Microsoft Excel, and reporting tools.
• Ability to create and analyze KPIs, dashboards, and operational reports.
• Demonstrates specialized transportation expertise and applies technical knowledge to solve a variety of operational challenges.
• Works independently with limited supervision while managing multiple priorities and deadlines.
• Exercises sound judgment within established policies and procedures.
• Strong organizational, project coordination, and planning skills.
• Effective communication and collaboration skills with cross-functional teams and external partners.
• Identifies opportunities for process improvement and contributes to operational and strategic initiatives.
• Influences outcomes through expertise, analysis, and relationship management rather than direct authority.
• Requires specialized transportation and international logistics knowledge.
• Performs complex transactional and analytical work with moderate autonomy.
• Supports cross-functional projects and business growth initiatives.
• Solves varied operational problems using professional judgment.
• Contributes to continuous improvement and process standardization efforts.
• Has meaningful impact on cost, service, compliance, and operational effectiveness.

Responsibilities

• Coordinate domestic and international transportation activities to ensure timely, accurate, and cost-effective movement of products.
• Manage daily transportation operations, including freight quoting, carrier selection, shipment scheduling, tracking, and delivery issue resolution.
• Collaborate with carriers, freight forwarders, customs brokers, warehouses, and internal stakeholders to support shipment execution and service performance.
• Investigate, manage, and resolve freight claims, service failures, and transportation-related escalations.
• Serve as a key point of contact for transportation inquiries from internal and external customers.
• Support transportation initiatives associated with network expansion, new sourcing locations, and international shipping lanes, including Honduras and other emerging regions.
• Participate in transportation-related projects involving network design, onboarding new logistics partners, and implementation of standardized transportation processes.
• Contribute to key supply chain initiatives such as Foreign Trade Zone (FTZ) optimization, Fluence, PxC Manufacturing, and other business growth programs.
• Support transportation planning activities associated with domestic volume growth and potential facility expansions.
• Ensure compliance with transportation regulations, customs requirements, import/export documentation standards, and company policies.

Skills

Strong analytical skills

Communication

Cross-functional collaboration

Project planning

Problem solving

Education

Bachelor's degree in Supply Chain Management

Equivalency accepted

Tools

TMS

ERP systems

MS Excel

Reporting tools

Job description

Phoenix Contact USA is seeking an International Transportation Specialist II to coordinate and optimize domestic and international shipments. You will work with carriers, brokers, and internal teams to ensure compliant, cost-effective transportation across the network.

The role requires 3–5+ years in logistics, experience with TMS/ERP, and strong data analysis to drive cost visibility and process improvements.