Global Transportation Programs Leader

Showcify; United States; On-site; USD 130,000 - 210,000; Full time

Job summary

OpenAI is seeking a Global Transportation Program Sr. Manager who will own the strategy, expansion, and day-to-day performance of employee transportation programs across offices worldwide.

You will design scalable, cost-effective commuting solutions and balance global consistency with local needs as OpenAI grows. You will lead vendor relationships, budgets, and cross-functional teamwork with Workplace Operations, Real Estate, Finance, Legal, and IT to deliver integrated transportation services

Qualifications

• Experience launching employee transportation programs across multiple countries.
• Ability to manage an integrated portfolio across shuttles, parking, micromobility, and transit.
• Strong vendor management and commercial performance.
• Data-driven evaluation of demand, service quality, utilization, and cost.
• Ability to build scalable operating models and launch playbooks.

Responsibilities

• Own a global transportation expansion roadmap aligned with office openings, headcount growth, and changing commute demand.
• Manage the global employee transportation portfolio across shuttles, parking, micromobility, transit and commuter benefits, and EV charging.
• Build a scalable operating model across regions, including repeatable launch playbooks, clear global and local ownership, vendor standards, integrated tools and reporting, and training for local teams.
• Manage transportation vendors from sourcing and onboarding through service reviews, renewals, corrective action, and transitions, partnering with Strategic Sourcing and Legal on commercial terms.
• Own program budgets, forecasts, invoice review, and business cases; use utilization and cost data to recommend where to invest, optimize, or retire services.
• Partner with Workplace Operations, Real Estate, Facilities, Corporate Security, People/Benefits, Payroll, Finance, Legal, IT, and Internal Comms to clarify ownership and deliver integrated programs.
• Work with Benefits, Payroll, and Legal to design and administer transit benefits, parking eligibility, subsidies, and reimbursement policies appropriate to each market.
• Establish clear service levels, incident escalation, backup plans, and outage communications so employees can navigate disruptions safely and confidently.
• Improve the end-to-end employee journey, including discovery, enrollment, booking, support, and feedback; build clear intake, tracking, and resolution processes with internal teams and vendors.
• Measure service reliability, adoption, capacity utilization, employee satisfaction, accessibility, and cost effectiveness; turn findings into improvements and concise leadership recommendations.

Skills

Global program management

Transportation portfolio management

Vendor management

Data-driven decision making

Cross-functional collaboration

Cross-functional leadership

Tools

Commute-management platforms

Transportation demand management

Systems integration

Job description

OpenAI is seeking a Global Transportation Program Sr. Manager who will own the strategy, expansion, and day-to-day performance of employee transportation programs across offices worldwide.

You will design scalable, cost-effective commuting solutions and balance global consistency with local needs as OpenAI grows. You will lead vendor relationships, budgets, and cross-functional teamwork with Workplace Operations, Real Estate, Finance, Legal, and IT to deliver integrated transportation services