Strategic Executive Programs Lead, Americas

OpenAI; San Francisco (CA); Hybrid; USD 287,000 - 318,000; Full time

Job summary

OpenAI in San Francisco is seeking an Executive Programs Lead, Americas to own the regional portfolio of recurring executive-engagement programs and a scalable set of C-suite engagements.

You will build and lead the team, set strategy, and partner with Sales, Product Marketing, Research, and Customer Success to ensure high‑impact, customized executive experiences at scale. This senior role requires aligning business outcomes with customer priorities and managing budgets.

Qualifications

• 10+ years of experience building or leading executive programs, customer engagement, enterprise marketing, or a comparable enterprise capability.
• Led and developed a high-performing team with accountability for a visible portfolio, not only individual programs.
• Built or transformed a high-touch customer capability, moving it toward a more strategic and scalable model.
• Bring strong commercial judgment and credibility with senior Sales leaders, customers, and internal executives.
• Understand the difference between an exceptional executive experience and a polished event—and connect that experience to meaningful customer and business progress.
• Know how to prioritize rigorously, say no constructively, and make difficult resource decisions without losing stakeholder trust.

Responsibilities

• Own the Americas portfolio of recurring executive-engagement programs and the regional capability that supports them, setting its strategy, priorities, investments, and measures of success.
• Lead and develop the regional team responsible for program strategy, operations, and delivery, creating clear ownership and an unusually high standard of execution.
• Translate enterprise and regional priorities into a focused portfolio, including where executive engagement can materially advance an important customer relationship or business outcome.
• Build an operating model that enables consistent quality and responsible scale while preserving the judgment required to determine what should be repeatable and what should remain bespoke.
• Ensure priority programs bring together the right customer context, narrative, speakers, demos, experience, and follow‑through.
• Partner with Sales leadership and customer‑facing teams to connect each engagement to meaningful customer objectives, decisions, and next steps.
• Establish measures that connect customer insight, relationship progress, business results, experience quality, and operational health.
• Manage regional resources, budget, vendors, and capacity with discipline, making clear tradeoffs and surfacing risks early.
• Represent the Americas in global planning and help successful approaches travel across regions while preserving what needs to remain locally owned.

Skills

Executive programs

Team leadership

Enterprise marketing

Customer engagement

Strategic planning

Job description

OpenAI in San Francisco is seeking an Executive Programs Lead, Americas to own the regional portfolio of recurring executive-engagement programs and a scalable set of C-suite engagements.

You will build and lead the team, set strategy, and partner with Sales, Product Marketing, Research, and Customer Success to ensure high‑impact, customized executive experiences at scale. This senior role requires aligning business outcomes with customer priorities and managing budgets.