Global Training Operations Lead

Accuray Incorporated; Madison (WI); In loco; USD 55.000 - 82.000; Tempo pieno

Descrizione del lavoro

Accuray Incorporated is seeking a Global Training Operations Specialist to support the execution of clinical and service training programs. You will coordinate customer training activities, administer learning systems, manage learner records and certifications, and support training logistics to ensure a high-quality learning experience.

Collaborating with instructors, customers, field teams, and cross-functional stakeholders, you will drive operational excellence through onboarding, LMS

Competenze

• Bachelor's degree or equivalent combination of training and relevant experience.
• Experience administering Learning Management Systems (LMS).
• Experience supporting training programs, customer training initiatives, learning operations, or administrative programs.
• Strong organizational skills with the ability to manage multiple priorities effectively.
• Excellent interpersonal, communication, and customer service skills.
• Proficiency with Microsoft Office applications and business systems.
• Ability to work independently while collaborating effectively across cross-functional teams.

Mansioni

• Serve as a primary point of contact for customers, learners, instructors, and internal stakeholders regarding training activities.
• Manage customer registrations, learner onboarding, course enrollments, and certification activities.
• Coordinate learner communications, training schedules, course confirmations, and post-training follow-up activities.
• Support the administration of customer training plans and learning pathways.
• Provide exceptional customer service to global learners and stakeholders while ensuring consistent professional training experience.

Conoscenze

LMS administration

Training program support

Customer service

Organizational skills

Interpersonal communication

Microsoft Office

Independent working

Formazione

Bachelor's degree or equivalent

Descrizione del lavoro

Accuray Incorporated is seeking a Global Training Operations Specialist to support the execution of clinical and service training programs. You will coordinate customer training activities, administer learning systems, manage learner records and certifications, and support training logistics to ensure a high-quality learning experience.

Collaborating with instructors, customers, field teams, and cross-functional stakeholders, you will drive operational excellence through onboarding, LMS