Global Technical Program Manager, Cross-Functional Ops

Google; Seattle (WA); On-site; USD 192,000 - 278,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) with company match

Paid time off

Job summary

Google is seeking a Global Technical Program Manager in Seattle to lead cross-functional programs for the Cross Functional Program (CFP) within Data Center Operations. You will design structured engagement models, establish artifacts, and drive scalable, data-driven processes across multiple teams.

You will oversee program governance, performance metrics, and change management, while deploying AI/ML solutions to enhance efficiency and impact.

Qualifications

• Bachelor's degree in a technical field, or equivalent practical experience.
• 8 years of experience in program management at data centers, manufacturing, oil and gas, or other 24x7 operations.

Responsibilities

• Design and launch the global CFP structured engagement model, standardizing business rhythms across all tiers to ensure uniform decision-making.
• Establish strict program accuracy by developing foundational artifacts from scratch, including charters, BRDs, RACI models, and detailed workflow charts.
• Govern performance through Data Center KPI scorecards, defining key metrics and clear escalation paths to address underperformance.
• Lead change management to promote proactive, high-velocity operational planning, continuously refining and scaling processes to support business growth.
• Deploy AI/ML technologies to solve complex problems, automate administrative tasks, and deliver scalable business impact.

Skills

Ambiguity navigation

Cross-functional leadership

Planning

Stakeholder management

Data analytics

Problem solving

Education

Bachelor's degree in a technical field, or equivalent practical experience.

Job description

Google is seeking a Global Technical Program Manager in Seattle to lead cross-functional programs for the Cross Functional Program (CFP) within Data Center Operations. You will design structured engagement models, establish artifacts, and drive scalable, data-driven processes across multiple teams.

You will oversee program governance, performance metrics, and change management, while deploying AI/ML solutions to enhance efficiency and impact.