Global Cross-Functional Program Manager | Data Center Ops

Google; New York (NY); On-site; USD 192,000 - 278,000; Full time

Job summary

Google is seeking a Global Technical Program Manager to lead the Cross Functional Program (CFP) within Data Center Operations. You will design and standardize cross-functional engagement, establish rigorous artifacts, and drive scalable, data-driven program governance across multiple teams and sites.

You will partner with GSO, DCOps, and EHS to align on a tiered engagement model, improve efficiencies, and accelerate ML deployments while maintaining safe, reliable data center operations for a

Qualifications

• Bachelor's degree in a technical field, or equivalent practical experience.
• 8 years of experience in program management at data centers, manufacturing, oil and gas, or other 24x7 operations.

Responsibilities

• Design and launch the global CFP structured engagement model, standardizing business rhythms across all tiers to ensure uniform decision-making.
• Establish strict program accuracy by developing foundational artifacts from scratch, including charters, BRDs, RACI models, and detailed workflow charts.
• Govern performance through Data Center KPI scorecards, defining key metrics and clear escalation paths to address underperformance.
• Lead change management to promote proactive, high-velocity operational planning, continuously refining and scaling processes to support business growth.
• Deploy AI/ML technologies to solve complex problems, automate administrative tasks, and deliver scalable business impact.

Skills

Program management

Data centers

Operations

Analytics

Stakeholder management

Education

Bachelor's degree in a technical field, or equivalent practical experience

Job description

Google is seeking a Global Technical Program Manager to lead the Cross Functional Program (CFP) within Data Center Operations. You will design and standardize cross-functional engagement, establish rigorous artifacts, and drive scalable, data-driven program governance across multiple teams and sites.

You will partner with GSO, DCOps, and EHS to align on a tiered engagement model, improve efficiencies, and accelerate ML deployments while maintaining safe, reliable data center operations for a