Global Talent Acquisition Tech Ops Leader

Aon; Chicago (IL); On-site; USD 120,000 - 160,000; Full time

Job summary

Aon is seeking a Global Technology Operations Manager for Talent Acquisition to lead and transform our recruiting technology ecosystem. You will drive AI-enabled innovation, governance, and data-driven improvements across ATS, CRM and related tools, partnering with Legal, Compliance and Risk to ensure secure and scalable solutions.

The role focuses on optimizing processes, enhancing user experience, and delivering measurable recruiting performance improvements in a global, matrixed organization.

Qualifications

• Significant experience in Talent Acquisition Operations, HR Technology, Recruiting Systems or related functions.
• Expertise managing and optimising enterprise recruiting technologies, including ATS and CRM platforms.
• Strong process improvement mindset with experience simplifying complex workflows and driving operational excellence.

Responsibilities

• Manage and optimise Talent Acquisition technology platforms, including ATS, CRM and related recruitment tools.
• Drive continuous improvement initiatives to streamline recruiting processes, increase efficiency and improve user experience.
• Lead the evaluation, implementation and governance of emerging TA technologies, including AI-enabled recruiting solutions.
• Establish strong governance and operational controls across recruiting systems, processes and data.
• Partner with Technology, Legal, Compliance and Risk teams to ensure all solutions meet regulatory, security and ethical standards.
• Monitor key operational metrics and identify opportunities to improve recruiting effectiveness, technology adoption and process performance.
• Lead change management activities, including communications, training and adoption strategies for new tools and processes.
• Serve as a trusted advisor to Talent Acquisition leaders on technology, compliance, process optimisation and innovation.

Skills

Talent Acquisition Operations

HR Technology

Recruiting Systems

Process Improvement

AI-enabled Recruiting

Stakeholder Management

Tools

ATS

CRM

Job description

Aon is seeking a Global Technology Operations Manager for Talent Acquisition to lead and transform our recruiting technology ecosystem. You will drive AI-enabled innovation, governance, and data-driven improvements across ATS, CRM and related tools, partnering with Legal, Compliance and Risk to ensure secure and scalable solutions.

The role focuses on optimizing processes, enhancing user experience, and delivering measurable recruiting performance improvements in a global, matrixed organization.