Global Strategic Finance Manager, Customer Operations

Amazon Inc.; Bellevue (WA); On-site; USD 95,000 - 163,000; Full time

Benefits offered by this job

Health insurance

RSUs

Sign-on payments

Job summary

Amazon Leo is seeking an experienced Finance Manager to drive financial strategy and cost optimization across our global Customer Operations organization. The role partners with senior leaders to translate customer behavior into actionable financial insights and supports long-range planning for scaling toward commercial launch.

You will own models for operating cost lines, quantify CLV, and contribute to Leo-wide strategic planning with a focus on cost efficiency and business impact.

Qualifications

• Bachelor's degree in finance or related analytical field.
• 5+ years in tax, finance or related analytical field.
• 5+ years building financial and operational reports/data sets.
• 5+ years leading cross-functional initiatives.
• 5+ years dissecting financial data to support strategy.
• Export Control: U.S. citizen or eligible status.

Responsibilities

• Build and own financial models for customer operations cost domains with forecasting accuracy.
• Translate customer metrics into financial impact analysis and recommendations.
• Drive cost optimization by identifying root causes and building business cases.
• Lead financial analysis for vendor pricing, make-vs-buy, outsourcing, new markets.
• Develop financial frameworks for emerging cost categories as Leo scales.
• Own annual and long-range planning deliverables for domains and narratives.
• Quantify CLV impact and build cases for defect reduction and retention.
• Contribute to Leo-wide strategic planning with multi-year investment modeling.

Skills

SQL/ETL

Data mining

Forecasting

Variance analysis

Cost optimization

Financial modeling

Cross-functional leadership

Education

Bachelor's degree in finance or related

Tools

MS Access

Essbase

Cognos

Oracle

SAP

Lawson

JD Edwards

Job description

Amazon Leo is seeking an experienced Finance Manager to drive financial strategy and cost optimization across our global Customer Operations organization. The role partners with senior leaders to translate customer behavior into actionable financial insights and supports long-range planning for scaling toward commercial launch.

You will own models for operating cost lines, quantify CLV, and contribute to Leo-wide strategic planning with a focus on cost efficiency and business impact.