Global Strategic Events Operations Lead (Hybrid, Dublin)

MongoDB Inc.; Dublin (CA); Hybrid; USD 150,000 - 210,000; Full time

Job summary

MongoDB is seeking an Sr. Manager, Event Operations to lead the global Strategic Events portfolio. You will own the operating model, planning cadence, and measurement framework to scale high-quality execution across regions and event types.

You will design how work is prioritized, resourced, and how AI and technology are applied to event outcomes. Based in Dublin for hybrid work, you will lead a team, partner with Sales and Marketing, and drive data-driven decisions to improve speed, quality,

Qualifications

• 8+ years in event operations, event marketing, or marketing operations with strategic impact.
• Experience leading and developing people and setting priorities.
• Track record of designing operating models, processes, or playbooks adopted across teams.
• Deep expertise with event and registration platforms, project management software, and AI tooling.
• Hands-on experience applying AI and automation to operational workflows.
• Strong analytical skills with data tools (Tableau, Salesforce) enabling senior stakeholder recommendations.
• Proven ability to influence stakeholders across functions and time zones.
• Excellent written and verbal communication with strong meeting management.
• PMP or CPM a plus.

Responsibilities

• Lead and develop the Strategic Events Operations team; set priorities, define roles, coach and maintain quality across programs.
• Design and own the event operating model, define intake, workflows, governance, service levels by tier, and playbooks.
• Translate strategy into execution; turn portfolio strategy into team standards and resourcing plans.
• Own events technology and data ecosystem; manage Wrike, JIRA, Cvent and reporting systems; standardize/integrate/automate workflows.
• Build and govern agentic workflows; apply AI agents to planning, registration, reporting, and communications at scale.
• Plan capacity and manage the global events calendar; surface resourcing risk early.
• Drive measurement and reporting; define metrics and post-event reporting for senior leadership.
• Partner with Sales, Marketing, and Partner teams to align priorities and close gaps.
• Continuously improve processes; redesign roles and consolidate tools to increase output.

Skills

Event operations leadership

People management

Operating model design

AI tooling & automation

Data tools (Tableau, Salesforce)

Project management software

Stakeholder influence

Excellent communication

PMP/CPM certification

Education

PMP or CPM certification

Tools

Wrike

JIRA

Cvent

Luma

Job description

MongoDB is seeking an Sr. Manager, Event Operations to lead the global Strategic Events portfolio. You will own the operating model, planning cadence, and measurement framework to scale high-quality execution across regions and event types.

You will design how work is prioritized, resourced, and how AI and technology are applied to event outcomes. Based in Dublin for hybrid work, you will lead a team, partner with Sales and Marketing, and drive data-driven decisions to improve speed, quality,