Hybrid Senior Project Manager – Enterprise Services

MongoDB Inc.; Los Angeles (CA); Hybride; USD 90 000 - 176 000; Plein temps

Résumé du poste

MongoDB is seeking a Senior Project Manager to lead complex Customer-facing Professional Services engagements and serve as the accountable delivery owner for customer requirements and business outcomes. You will translate objectives into a clear delivery strategy and align execution across scope, schedule, risks, and governance.

You will collaborate with Consulting Engineers, Customer Success, Sales, and stakeholders to maintain momentum and deliver measurable value.

Qualifications

• 8+ years in a project manager or delivery leader role in enterprise-scale SaaS.
• Strong executive communication and leadership across senior customer stakeholders.
• Solid delivery fundamentals: scope management, milestone planning, dependency management, risk management, executive reporting and escalations.
• Comfort operating in technical environments with delivery economics, resource planning, and engagement health.
• Proven leadership delivering outcomes across cross-functional teams and customer stakeholders.

Responsabilités

• Lead complex Professional Services engagements from kickoff through closeout, maintaining continuity, accountability, and focus on value realization.
• Own delivery accountability for customer requirements, execution, and business outcomes, keeping work aligned to customer priorities.
• Drive alignment, planning, and execution using industry-standard delivery practices across scope, schedule, milestones, risks, dependencies, governance, and success measures.
• Serve as the primary interface to the customer executive sponsor and own financial accountability for overall engagement health.
• Shape and structure delivery and scope by clarifying objectives, guiding priorities and tradeoffs, and translating business goals into an executable delivery approach.
• Partner closely with customer stakeholders and MongoDB account, services, and technical teams to build alignment, remove blockers and sustain momentum.
• Balance customer outcomes with business objectives, using sound judgment to manage risk, commercial awareness, resource efficiency, and overall engagement health.
• Lead governance cadences, including executive reviews and quarterly business reviews, to reassess priorities and keep resources focused on the highest-value work.

Connaissances

Executive communication

Delivery leadership

Scope management

Milestone planning

Dependency management

Risk management

Escalations

Influence without authority

Cross-functional collaboration

Executive reporting

Description du poste

MongoDB is seeking a Senior Project Manager to lead complex Customer-facing Professional Services engagements and serve as the accountable delivery owner for customer requirements and business outcomes. You will translate objectives into a clear delivery strategy and align execution across scope, schedule, risks, and governance.

You will collaborate with Consulting Engineers, Customer Success, Sales, and stakeholders to maintain momentum and deliver measurable value.