Global Strategic Account Manager - Hybrid Growth Focus

PayPal Inc.; Chicago (IL); Hybrid; USD 131,000 - 195,000; Full time

Benefits offered by this job

Hybrid work model

Healthcare coverage

Generous paid time off

Job summary

PayPal is seeking a results-driven professional to manage day-to-day operational relationships with our global merchants and support account managers in strategic initiatives. The role focuses on improving onboarding, adoption, and satisfaction while driving revenue retention.

The position offers a balanced hybrid work model with in-office collaboration and remote work options, reflecting PayPal's flexible approach. Chicago, IL is one of several locations featured with competitive pay ranges.

Qualifications

• 5+ years relevant experience and a Bachelor's degree OR Any equivalent combination of education and experience.

Responsibilities

• Manage day-to-day operational merchant relationships, addressing questions and involving support as needed.
• Support Account Manager with operational and administrative tasks to ensure account success.
• Coordinate with Onboarding Manager, Solutions Architect, and Engineering team for smooth customer onboarding and integration.
• Drive net new business prospecting and support Account Manager's prospecting efforts.
• Monitor account health, adoption, and customer satisfaction through feedback and usage tracking.

Education

Bachelor's degree

Job description

PayPal is seeking a results-driven professional to manage day-to-day operational relationships with our global merchants and support account managers in strategic initiatives. The role focuses on improving onboarding, adoption, and satisfaction while driving revenue retention.

The position offers a balanced hybrid work model with in-office collaboration and remote work options, reflecting PayPal's flexible approach. Chicago, IL is one of several locations featured with competitive pay ranges.