Global Strategic Account Manager

Anritsu Company; San Francisco (CA); On-site; USD 225,000 - 300,000; Full time

Job summary

Anritsu Company in the SF Bay Area and San Diego seeks a highly experienced Global Strategic Account Development Manager to drive coordination and execution for a strategic global customer. You will partner across sales, engineering, product management, R&D, and executive teams to align priorities and deliver on customer requirements.

This role requires strong program management, cross-functional leadership, and the ability to influence without authority while traveling internationally.

Qualifications

• Must have strong program management capabilities and cross-functional leadership across sales, engineering, product management, and executive teams.
• Experience coordinating global customer programs with multi-site, multi-functional teams.
• Proven track record of delivering on customer requirements and driving alignment.

Responsibilities

• Global Customer Coordination: serve as the primary coordination point for the customer and establish goals, schedules, risks, and deliverables.
• Requirements Management: translate customer requirements into actionable deliverables for engineering and product teams.
• Cross-Functional Leadership: lead activities across sales, product management, R&D, field applications, marketing, and operations.
• Executive Engagement: prepare briefings and status reports for senior leadership; escalate issues as needed.
• Strategic Account Support: identify opportunities to improve satisfaction and align roadmaps with customer needs.

Skills

Global coordination

Program management

Cross-functional leadership

Stakeholder management

Sales leadership

Travel readiness

Job description

Anritsu is a provider of innovative communications test and measurement solutions. Anritsu engages customers as true partners to help develop wireless, optical, microwave/RF, and digital solutions for R&D, manufacturing, installation, and maintenance applications, as well as multidimensional service assurance solutions for network monitoring and optimization. Anritsu also provides precision microwave/RF components, optical devices, and high-speed electrical devices for communication products and systems. The company develops advanced solutions for emerging and legacy wireline and wireless technologies used in commercial, private, military/aerospace, government, and other markets. To learn more visit www.anritsu.com and follow Anritsu on Facebook, LinkedIn, Twitter, and YouTube.

Anritsu is committed to providing a comprehensive and competitive benefits package to all employees. We offer standard benefits such as major medical, vision and dental coverage, life insurance, Employee Assistance Plan, Flexible Spending Accounts, a generous 401(k) Matching Plan, Tuition Reimbursement, and profit sharing. Our benefit package is designed to positively impact all aspects of your life; to help you and your family succeed; and to maintain our status as a “perfect job.” Come find out what Anritsu has to offer you!

Anritsu is seeking a highly experienced Global Strategic Account Development Manager in the SF Bay Area and/or San Diego to lead the coordination, alignment, and execution of activities supporting one of our most strategic global customers. This role serves as the central point of coordination between the customer and Anritsu's worldwide organization. The successful candidate will work across sales, engineering, product management, R&D, applications engineering, operations, and executive leadership teams to ensure customer requirements, priorities, risks, and opportunities are clearly communicated and effectively executed. The ideal candidate combines strong program management capabilities with deep wireless industry knowledge and exceptional stakeholder management skills. This individual must be equally comfortable engaging with customer engineering teams, program managers, procurement organizations, executive leadership, and internal technical experts. This position requires significant cross-functional leadership without direct authority and demands a proven ability to drive alignment across geographically distributed teams.

Key Responsibilities include:

Global Customer Coordination

• Serve as the primary coordination point for all strategic initiatives related to the customer
• Develop trusted working relationships across multiple organizations
• Maintain a comprehensive understanding of the customer’s strategic priorities, technology roadmaps, and business requirements
• Ensure consistent communication between the customer and all relevant Anritsu organizations worldwide
• Manage multiple concurrent customer programs and initiatives from planning through execution
• Establish program goals, schedules, milestones, risks, and deliverables
• Drive accountability across cross-functional teams to meet customer commitments
• Monitor program health and provide executive-level status reporting

Requirements Management

• Gather customer business, technical, and operational requirements
• Translate customer requirements into actionable deliverables for engineering, product management, and business teams
• Ensure requirements are accurately documented, prioritized, and communicated
• Track progress against customer requests and commitments

Cross-Functional Leadership

• Coordinate activities across:
  
  • Sales
  • Product Management
  • R&D
  • Field Applications Engineering
  • Technical Support
  • Marketing
  • Manufacturing
  • Operations
  • Regional Management
  • Japan headquarters organizations
• Lead regular global alignment reviews and action tracking

Executive Engagement

• Prepare executive briefings and customer review materials
• Escalate critical issues appropriately and facilitate resolution
• Provide leadership with clear visibility into customer priorities, risks, and opportunities

Strategic Account Support

• Identify opportunities to improve customer satisfaction and strengthen strategic partnerships
• Support long-term account planning and growth initiatives
• Help align Anritsu product roadmaps with customer needs and industry trends
• Influence internal investment priorities based on customer requirements and market direction

Requirements :

• 7+ years of sales, to include major account management and/or Major account program/project management experience
• Proven track record leading multi-site, multi-functional technical programs
• Demonstrated success driving projects to committed milestones and schedules
• 5-10 years of experience in cellular technologies
• Experience in wireless test and measurement, device testing, carrier acceptance, chipset validation, or related fields
• Strong understanding of mobile ecosystem development processes
• Working knowledge of 3GPP, GCF, PTCRB, Cellular protocol testing, RF performance testing, Device certification processes and Conformance and interoperability testing
• Available for quarterly travel to Japan, as well as travel to customer facilities worldwide.
• Ability to support evening meetings based upon Japan time zone
• Estimated travel: 25-50%

Preferred Qualifications:

• PMP certification strongly preferred
• Experience supporting Tier-1 technology companies
• Familiarity with device OEM development cycles
• Experience working directly with engineering and product management organizations
• Experience supporting global customers across multiple regions
• Background in test and measurement industry
• Experience working with Japanese based companies

In order to be successful in this role, the candidate must have the demonstrated ability to:

• Influence without authority
• Drive accountability across multiple organizations (Sales, Marketing, Product Divisions, Support, etc)
• Manage competing priorities
• Lead in a global, multi-cultural environment

The annual target earnings range for this position is $225,000 - $300,000. Please note that the salary information is a general guideline only. Anritsu Company considers factors such as (but not limited to) scope and responsibilities of the position, candidate’s work experience, education/ training, key skills as well as market and business considerations when extending an offer.

Why work at Anritsu? Please visit us on Comparably to see what our employees love about working here!

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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