RF Support Engineer

Anritsu Company; California; Hybrid; USD 150,000 - 180,000; Full time

Job summary

Anritsu Company is seeking an RF Support Engineer in the San Diego area to deliver customer-facing technical support for 5G NR RF conformance test systems and related software. You will build trusted relationships, coordinate with global engineering teams, and resolve issues to ensure successful use of Anritsu RF solutions.

The role requires a strong RF/wireless background, hands-on troubleshooting, and willingness to travel ~20% to customer sites.

Qualifications

• Bachelor's degree in Electrical Engineering, Telecommunications, Computer Engineering, or related technical field.
• 3+ years of experience in RF/wireless testing, test & measurement, validation, applications engineering, or technical customer support.
• Practical knowledge of RF measurements, 4G LTE and/or 5G NR technologies, and 3GPP specifications.
• Experience troubleshooting complex hardware and software test environments.
• Strong customer-facing, technical communication, and problem-solving skills.

Responsibilities

• Build and maintain trusted customer relationships through regular onsite technical engagement.
• Provide onsite and remote support, including installation, configuration, upgrades, and maintenance.
• Troubleshoot RF test, equipment, software, and integration issues using measurements, logs, and other technical data.
• Support debugging and validation of 4G LTE and 5G NR RF/RRM test cases and software releases.
• Coordinate with development teams to reproduce and resolve customer issues.
• Provide technical guidance, training, demonstrations, and evaluation support.
• Document customer requirements and product issues for improvement.

Skills

RF/wireless testing

Test & measurement

Validation

Applications engineering

Technical customer support

Customer-facing communication

Problem solving

Education

Bachelor's degree in Electrical Engineering, Telecommunications, Computer Engineering, or related field

Tools

Anritsu ME7873NR

Anritsu MX800010A

Python

Scripting

AI-based tooling

Job description

• Pay or shift range: $150,000 USD to $180,000 USD
  The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.
• Full-Time
• Requisition #: RFSUP001944

Description

Anritsu is a provider of innovative communications test and measurement solutions. Anritsu engages customers as true partners to help develop wireless, optical, microwave/RF, and digital solutions for R&D, manufacturing, installation, and maintenance applications, as well as multidimensional service assurance solutions for network monitoring and optimization. Anritsu also provides precision microwave/RF components, optical devices, and high-speed electrical devices for communication products and systems. The company develops advanced solutions for emerging and legacy wireline and wireless technologies used in commercial, private, military/aerospace, government, and other markets. To learn more visit www.anritsu.com and follow Anritsu on Facebook, LinkedIn, Twitter, and YouTube.

Anritsu is committed to providing a comprehensive and competitive benefits package to all employees. We offer standard benefits such as major medical, vision and dental coverage, life insurance, Employee Assistance Plan, Flexible Spending Accounts, a generous 401(k) Matching Plan, Tuition Reimbursement, and profit sharing. Our benefit package is designed to positively impact all aspects of your life; to help you and your family succeed; and to maintain our status as a "perfect job." Come find out what Anritsu has to offer you!

As an RF Support Engineer based in the San Diego area, you will provide customer-facing technical support for the ME7873NR 5G NR RF Conformance Test System and Anritsu MX800010A 5G RF Measurement Software. You will build trusted customer relationships through regular onsite engagement and coordinate with Anritsu global engineering teams to resolve issues and ensure successful use of Anritsu RF solutions.

Key Responsibilities include:

• Build and maintain trusted customer relationships through regular onsite technical engagement.
• Provide onsite and remote support, including installation, configuration, upgrades, and maintenance.
• Troubleshoot RF test, equipment, software, and integration issues using measurements, logs, and other technical data.
• Support debugging and validation of 4G LTE and 5G NR RF/RRM test cases and software releases.
• Coordinate with Anritsu development and validation teams to reproduce, elevate, and resolve customer issues.
• Provide technical guidance, training, demonstrations, and evaluation support.
• Communicate customer requirements, product issues, and improvement opportunities to Anritsu development and product teams.
• Document technical issues, investigation results, and solutions.
• This position reports to the Onsite Support Manager and has no supervisory responsibilities.

Requirements :

• Bachelor's degree in Electrical Engineering, Telecommunications, Computer Engineering, or a related technical field.
• 3 or more years of experience in RF/wireless testing, test and measurement, validation, applications engineering, or technical customer support.
• Practical knowledge of RF measurements, 4G LTE and/or 5G NR technologies, and 3GPP specifications.
• Experience troubleshooting complex hardware and software test environments.
• Strong customer-facing, technical communication, and problem-solving skills.
• Ability and willingness to work regularly at customer sites in the San Diego area, travel approximately 20% overall, and collaborate with local and global engineering teams.
• Preferred: Experience with 3GPP RF/RRM conformance testing, GCF/PTCRB, Anritsu ME7873NR, Anritsu MX800010A, or comparable equipment.
• Preferred: Experience with RF test-case validation, regression testing, system integration, Python, scripting, or AI-based tools for automation, test-data/log analysis, and troubleshooting.

In order to be successful in this role, the following competencies and behavior skills are required:

• Customer focus and relationship building: Establishes trusted technical relationships and proactively understands customer needs.
• Problem solving and ownership: Investigates issues systematically and takes responsibility through resolution or appropriate escalation.
• Communication and collaboration: Communicates technical information clearly and works effectively with customers and global Anritsu teams.
• Adaptability and self-motivation: Learns new technologies, manages changing priorities, and works effectively with limited supervision.

The annual base salary range for this position is $150,000 - $180,000. Please note that the salary information is a general guideline only. Anritsu Company considers factors such as (but not limited to) scope and responsibilities of the position, candidate’s work experience, education/ training, key skills as well as market and business considerations when extending an offer.

Why work at Anritsu? Please visit us on Comparably to see what our employees love about working here!

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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