Global SRE: Reliability, Automation & Observability

600 UMG Recordings Inc; Nashville (TN); On-site; USD 120,000 - 160,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) with employer contributions

Generous PTO and wellbeing programs

Career development opportunities

Job summary

Universal Music Group in Nashville, TN is seeking a Service Reliability Engineer (SRE) to join Global Technical Operations. You will design, build, and maintain reliable, scalable services that power our global music platform, blending software engineering with operations.

You will implement monitoring, automation, and CI/CD improvements, participate in on-call rotations, lead post-incident analyses, and collaborate with development, security, and IT teams to embed SRE best practices.

Qualifications

• Bachelor's degree in IT or related field is preferred.
• Experience with large-scale distributed systems and on-call support.
• Strong scripting and automation capabilities.

Responsibilities

• Design, build, and maintain reliable, scalable services.
• Develop monitoring, alerting, and observability systems for rapid issue detection.
• Automate infrastructure provisioning and deployments.
• Support and optimize CI/CD pipelines for faster releases.
• Participate in on-call rotations and lead post-incident analyses.
• Collaborate with engineering and IT to embed SRE best practices.

Skills

Linux/Windows

Python/Go/Java

AWS

Docker

Kubernetes

Terraform

Ansible

Prometheus

Grafana

Datadog

Dynatrace

Splunk

Analytical skills

Communication

Education

Bachelor's degree in IT

Tools

AWS Cloud

Terraform

Ansible

Docker

Kubernetes

Linux/Windows

Job description

Universal Music Group in Nashville, TN is seeking a Service Reliability Engineer (SRE) to join Global Technical Operations. You will design, build, and maintain reliable, scalable services that power our global music platform, blending software engineering with operations.

You will implement monitoring, automation, and CI/CD improvements, participate in on-call rotations, lead post-incident analyses, and collaborate with development, security, and IT teams to embed SRE best practices.