Global Software Delivery Lead

IDEX Corporation; Longwood (FL); On-site; USD 95,000 - 130,000; Full time

Job summary

Toptech Systems, part of IDEX Corporation, is seeking an experienced Senior Project Manager to lead strategic software implementation and product development initiatives for customers across the global fuel supply chain.

This role manages complex projects from initiation to delivery, mentors PMO staff, drives risk management and process improvements, and collaborates with sales, product management, and cross-functional teams to ensure successful outcomes.

Qualifications

• Bachelor's degree or equivalent in a technical discipline.
• 7+ years of project management experience for complex software development projects.
• Strong communication and stakeholder management skills.
• Experience with Jira, Confluence, MS Project, Dynamics 365 or similar tools.
• Proven ability to lead cross-functional teams and deliver on schedule and budget.
• Willingness to travel ~5%.

Responsibilities

• Lead complex software development, implementation, and customer delivery projects from initiation through completion.
• Develop and maintain project plans, schedules, budgets, and risk registers.
• Onboard and manage 3rd party contractors when needed.
• Serve as primary customer contact, build trusted relationships, ensure alignment and satisfaction.
• Collaborate with Sales and Account Management to support successful project delivery and revenue growth.
• Lead kickoffs, status reviews, and executive discussions to drive momentum.
• Coordinate with Product Management, Software Development, Customer Service, and production teams to achieve objectives.
• Establish work plans, resource coordination, and staffing for project success.
• Identify and mitigate risks, issues, dependencies, and scope changes.
• Escalate effectively when timelines or objectives are at risk.
• Manage project scope, cost, and changes with customers and Sales.
• Monitor performance and financial health to ensure on-time, on-budget delivery.
• Develop dashboards and KPIs to provide visibility on project health.
• Mentor junior PMs and promote PMO standards.
• Lead continuous improvement for delivery, communication, and outcomes.

Skills

Stakeholder management

Communication

Project leadership

Prioritization

Travel readiness

Education

Bachelor's degree in a technical discipline / equivalent

Tools

Jira

Confluence

Microsoft Project

Dynamics 365

Job description

Toptech Systems, part of IDEX Corporation, is seeking an experienced Senior Project Manager to lead strategic software implementation and product development initiatives for customers across the global fuel supply chain.

This role manages complex projects from initiation to delivery, mentors PMO staff, drives risk management and process improvements, and collaborates with sales, product management, and cross-functional teams to ensure successful outcomes.