Global SMB Growth Programs Lead

Precision Labs; San Francisco, Northern (CA, KY); Hybrid; USD 170,000 - 250,000; Full time

Job summary

OpenAI is seeking a Scaled Programs Lead to build and scale global programs that engage SMB-focused agencies and partners helping small businesses grow. You will define global strategy, recruit participants, and design incentives to drive advertiser growth.

This role blends strategic judgment with hands-on execution, working across Marketing, Partnerships, Sales, Product, and Operations, with potential to expand a team for global impact.

Qualifications

• Experience building agency or partner programs for SMBs in digital advertising.
• Track record launching programs that drive advertiser acquisition, activation, retention or investment.
• Experience designing partner tiers, certifications, incentives, and benefits.
• Experience using program economics and experimentation to guide investment and growth.

Responsibilities

• Set the global program strategy for SMB-focused agencies and scaled partners, defining priority audiences, growth goals, and investment choices.
• Build awareness and recruit qualified participants through campaigns and outreach that demonstrate the value of OpenAI’s advertising solutions.
• Segment agencies and partners by capabilities, needs, and growth potential; design program tiers, incentives, and benefits.
• Develop education, training, webinars, certification, badging, and content to help participants serve SMB advertisers effectively.
• Launch repeatable co-marketing programs, joint campaigns, events, and reusable toolkits that reach SMB audiences through participating agencies and partners.
• Pilot programs and measure participation, activation, advertiser growth, and economics.
• Lead cross-functional delivery and build the team and operating capabilities needed for global scale.

Skills

Partner program design

Program analytics

Cross-functional leadership

Go-to-market strategy

Campaign & recruitment

Education & enablement programs

Global scale implementation

Job description

OpenAI is seeking a Scaled Programs Lead to build and scale global programs that engage SMB-focused agencies and partners helping small businesses grow. You will define global strategy, recruit participants, and design incentives to drive advertiser growth.

This role blends strategic judgment with hands-on execution, working across Marketing, Partnerships, Sales, Product, and Operations, with potential to expand a team for global impact.