Global Service & Sensors Product Leader

Mettler Toledo AG; Billerica (MA); On-site; USD 90,000 - 120,000; Full time

Job summary

Mettler Toledo AG is seeking a Global Product Manager to lead the Service product portfolio roadmap. This role involves managing documentation, support materials, and training needs while identifying opportunities to enhance service delivery.

The ideal candidate will work closely with the Global Service team, develop marketing plans to boost market awareness, and provide lifecycle support for the Thornton sensors portfolio.

The role includes developing service training requirements and tools for improved customer support and satisfaction across global service teams.

Qualifications

• Experience in managing product portfolios and marketing strategies.
• Ability to analyze and enhance service offerings based on customer needs.
• Demonstrated experience in product lifecycle management.

Responsibilities

• Manage the Service product portfolio roadmap and marketing plans.
• Identify and implement enhancements to service offerings.
• Develop training materials for service competence.

Skills

Service portfolio management

Marketing strategy development

Customer satisfaction monitoring

Product lifecycle support

Service training development

Job description

Mettler Toledo AG is seeking a Global Product Manager to lead the Service product portfolio roadmap. This role involves managing documentation, support materials, and training needs while identifying opportunities to enhance service delivery.

The ideal candidate will work closely with the Global Service team, develop marketing plans to boost market awareness, and provide lifecycle support for the Thornton sensors portfolio.

The role includes developing service training requirements and tools for improved customer support and satisfaction across global service teams.