Global Service Program Manager

Foxconn Industrial Internet; Houston (TX); On-site; USD 85,000 - 110,000; Full time

Job summary

FoxConn Assembly, LLC in Houston seeks a Service Program Manager to lead cross-functional service projects. You will coordinate between service centers, manage scope and budget, and drive delivery excellence for after-sales programs.

The role requires strong project management, analytical thinking, and excellent communication. APICS/PMP/SAP knowledge and ERP experience are preferred, with 5–7 years in manufacturing service or supplier management.

Qualifications

• Bachelor’s degree preferred.
• 5–7 years of material or supplier management in manufacturing preferred.
• APICS/PMP/SAP/SOP knowledge desirable.
• Strong communication, analytical and problem-solving abilities.
• Organizational skills and attention to detail required.

Responsibilities

• Coordinate internal resources for flawless execution of supply chain projects.
• Ensure projects are delivered on-time, within scope and within budget.
• Lead weekly/daily project meetings with clients.
• Monitor global service backlog and KPI performance.
• Track spare part PO and fulfillment KPI.
• Analyze account service performance and progress toward goals.
• Collaborate with team and client on digital transformation initiatives.

Skills

APICS Certification

PMP Certification

SAP

SOP

Microsoft Office

Microsoft Project

ERP systems

Analytical skills

Problem-solving

Attention to detail

Organizational skills

Communication skills

Education

Bachelor’s Degree in Engineering, Science or Business or similar field

Tools

Microsoft Office

Microsoft Project

ERP systems

SAP

SOP

Job description

FoxConn Assembly, LLC in Houston seeks a Service Program Manager to lead cross-functional service projects. You will coordinate between service centers, manage scope and budget, and drive delivery excellence for after-sales programs.

The role requires strong project management, analytical thinking, and excellent communication. APICS/PMP/SAP knowledge and ERP experience are preferred, with 5–7 years in manufacturing service or supplier management.