Global Service & Operations Manager

Mixaco USA LLC; Greer (SC); On-site; USD 60,000 - 75,000; Full time

Job summary

MIXACO USA LLC in Greer, SC is seeking a Service & Operations Manager to oversee quotations, service orders, invoicing, inventory, and logistics for domestic and international shipments. You will coordinate with MIXACO Germany and support payroll, travel, and ERP improvements.

The role requires strong organizational skills, experience in office administration, and proficiency with MS Office; ERP or inventory software experience is a plus, with German language being advantageous.

Qualifications

• High school diploma or GED required; additional business administration or accounting education is a plus.
• Experience in office administration, customer service, order processing, or operations support is expected.
• Strong organizational skills and meticulous attention to detail are essential.
• Proficiency with Microsoft Office (Outlook, Excel, Word) is required.
• Experience with ERP, accounting, or inventory management software is preferred.

Responsibilities

• Prepare and process customer quotations, service orders, and invoices for service and spare parts.
• Handle customer inquiries, monitor open orders, and coordinate with MIXACO Germany.
• Coordinate warehouse activities, inventory records, incoming goods, and spare parts replenishment.
• Organize domestic and international shipments, including packaging, freight coordination, and shipping documents.
• Enter and maintain invoices, receipts, and financial records in ERP systems.
• Prepare accounting documentation for external accounting provider.
• Support payroll administration, employee expense reports, and reimbursements.
• Coordinate employee travel (flights, hotels, rental cars).
• Handle general office administration, calls, and business correspondence.
• Assist ERP implementation and process improvements.

Skills

Organizational skills

Communication skills

Multitasking

German language (nice to have)

Education

High school diploma or GED

Business administration / accounting education (preferred)

Tools

Microsoft Outlook

Microsoft Excel

Microsoft Word

ERP software

Accounting / inventory software

Job description

MIXACO USA LLC in Greer, SC is seeking a Service & Operations Manager to oversee quotations, service orders, invoicing, inventory, and logistics for domestic and international shipments. You will coordinate with MIXACO Germany and support payroll, travel, and ERP improvements.

The role requires strong organizational skills, experience in office administration, and proficiency with MS Office; ERP or inventory software experience is a plus, with German language being advantageous.