Global Screening Ops – Automation & Insight Manager

JPMorgan Chase & Co.; Tampa (FL); On-site; USD 110,000 - 170,000; Full time

Job summary

JPMorgan Chase & Co. seeks a Business Analysis Manager within Global Screening Operations to steer strategic initiatives and improve processes.

You will manage a diverse workload, foster collaboration across teams, and coach staff to high performance, leveraging automation and digital tools to elevate efficiency and client experience. Key qualifications include data analytics, SDLC understanding, and payments domain experience, with strong communication and project management skills.

Qualifications

• Experience in business analysis with a focus on data collection, integrity, utilization and clear requirements.
• Ability to partner with diverse teams, delegate work, coach others and drive cross-functional collaboration.
• Strong digital literacy with demonstrated use of technology to optimize processes and client experience.
• Strategic thinking using data to assess scenarios, risks and guide decisions.
• Solid project management and presentation skills; able to work independently.
• Excellent communication skills and capable of delivering quality service to stakeholders.
• Understanding of the software delivery lifecycle (SDLC) and related methodologies.
• Experience in Payments domain including Compliance, Legal and Audit; proficient with MS Office and PowerPoint.

Responsibilities

• Lead the design and development of business requirements and solutions leveraging data analytics.
• Partner with diverse teams, delegate tasks, coach members and foster collaboration.
• Drive automation and process optimization through cross-functional initiatives.
• Engage senior management with progress updates and risk resolutions.

Skills

Data analytics

Delegation & coaching

Digital proficiency

Strategic thinking

Project management

Communication

SDLC understanding

Payments experience

PowerPoint

Job description

JPMorgan Chase & Co. seeks a Business Analysis Manager within Global Screening Operations to steer strategic initiatives and improve processes.

You will manage a diverse workload, foster collaboration across teams, and coach staff to high performance, leveraging automation and digital tools to elevate efficiency and client experience. Key qualifications include data analytics, SDLC understanding, and payments domain experience, with strong communication and project management skills.